There are no people on site to run the hotel. You just check in online. The rooms are old and need to be remodeled
Sherri
เข้าพัก 1 คืน, มิถุนายน 2025
6/10
Checkin was difficult but acceptable
Nathan
เข้าพัก 1 คืน, มิถุนายน 2025
10/10
Quiet and away from the hustle and bustle of downtown. Uses a virtual person to check in. Sound quality was poor making it difficult to understand the agent. Lost all sound and was transferred to another agent.
Frank
เข้าพัก 1 คืน, มิถุนายน 2025
4/10
I booked this property based on price, location and reviews. The property is in poor condition, rooms are dirty, mold stains on the bathroom ceiling, dead bugs on the floor. The appliances were old and dirty and the key pad cover kept falling off every time we opened or closed the door. The hot tub was closed by the health department in March and hadn’t been fixed in June. There’s no staff on site. They have a kiosk that connects you to a remote employee in another country. I had to scan my ideas and I have no idea how my information was shared or secured. Based on my experience I doubt the rave reviews about cleanliness are legitimate. This feels more like a 1-star motel than an inn.
Samantha
เข้าพัก 1 คืน, มิถุนายน 2025
8/10
As an aside, the toilet seat needs to be fixed, as currently it is not completely secure. I tried to fix it, but did not have the proper tools with me.
Doug
เข้าพัก 1 คืน, มิถุนายน 2025
10/10
Emily
เข้าพัก 2 คืน, มิถุนายน 2025
6/10
Location is great, easy to walk to the shops. Room was clean. It was hard to sleep as you can really hear the other guests in the room below you, but it’s an older building so I think this is expected. The hotel is self check in, which means they send a room code to your phone with the passcode to get in. We had issues receiving our code, but called the number provided and was able to get the code. I’m giving this 3 stars becuase I prefer having the
stephanie
เข้าพัก 1 คืน, มิถุนายน 2025
8/10
Good small inn located only 6 minutes from uptown Sedona. Very close to many hikes and sightseeing spots. I was here for 6 days and used less than 1/3 tank of gas going out daily for hiking, work, and shopping.
Scott
เข้าพัก 6 คืน, มิถุนายน 2025
4/10
Erica
เข้าพัก 1 คืน, มิถุนายน 2025
10/10
byron
เข้าพัก 1 คืน, พฤษภาคม 2025
10/10
Absolutely enjoyed it
Troy
เข้าพัก 1 คืน, พฤษภาคม 2025
10/10
We were looking for a place to stay with jacuzzi after hours of motorcycle riding, unfortunately the jacuzzi was not available. Hopefully next time the hotel has it open, because the place has a good location, good price and good room.
angela
เข้าพัก 1 คืน, พฤษภาคม 2025
2/10
The online photos of this property are flat out false advertising! The spa was closed by the county health department In March, there was crusty dried old food under the bed. no local tv or cable channels - previous guests roku information was visible. The dumpster outside was overflowing and because if you want your room cleaned you'll have to schedule that within a very short window and if you don't "we aren't responsible for anything". (easier to do it yourself) Forget about the advertised breakfast "we don't serve breakfast of any kind!!!" The grounds are messy and generally unkept. The lighting fixtures are paper and stapled to the walls with the switches zip tied to a "shelf" next to the bed. And the smell... the odor of cleaning (I'm hoping) disinfectant was so strong we had to air the room for an hour before being able to stand it. The towel bar in the bathroom was completely missing, ( you get one small towel per person for the duration of your stay) the bathroom window was broken - and would not stay on its track - the curtains in the bathroom were 3" too short for the window. Everything in the room is dated, old and not in good condition. Worst possible outcome for the money spent. (note the night we checked in the rates online were reduced by a 1/3 of what I paid.
Dawn
เข้าพัก 3 คืน, พฤษภาคม 2025
8/10
Reginald
เข้าพัก 1 คืน, พฤษภาคม 2025
2/10
Place is a sham. Nothing like the pictures. We didn't stay. Was refused a refund by Expedia. Disputing. It with my credit card company. Don't stay here if you value your life. No one is there to help you. All done over the phone by third party.
Terri
เข้าพัก 1 คืน, พฤษภาคม 2025
10/10
Cuauhtemoc
เข้าพัก 1 คืน, พฤษภาคม 2025
10/10
Good location, walking distance to the town, nice and quiet! Clean room! Would definitely stay there for our next trip to Sedona!
Christina
เข้าพัก 1 คืน, พฤษภาคม 2025
10/10
I reslly live this place!!
Wilmarie
เข้าพัก 1 คืน, พฤษภาคม 2025
10/10
Awesome
Wilmarie
เข้าพัก 1 คืน, พฤษภาคม 2025
2/10
So much trash on the front door and under the bed. The conexión for charge the phone is so bad. The carpet smell bad.
Olga
เข้าพัก 2 คืน, พฤษภาคม 2025
10/10
I liked the spacious bathrooms,proximity to downtown and tourist attractions as well as friendly staff and quick response to inquiries
Courage
เข้าพัก 1 คืน, พฤษภาคม 2025
6/10
The check in was somewhat disorganized and when I arrived at the hotel, one customer in the parking lot, who was checking in that day, had issues trying to contact the hotel on how to access their unit. The phone number that they give in the Expedia app message was different than the phone number that I actually talked to the lady to help me get instructions with. And when I left another customer had issues at 8 PM unable to get inside their, room that they rented because the hotel didn't contact them at all and did not provide them with check in instructions. When the whole hotel contacted me, I had to call twice to understand when I would get my actual instructions to enter the room, which they said they'd only send instructions at 1pm If check in is at 3pm but this was never communicated to me beforehand.
Ryan
เข้าพัก 2 คืน, พฤษภาคม 2025
2/10
Ana
เข้าพัก 6 คืน, พฤษภาคม 2025
4/10
No management on site. Needed to call to get a door code to open room. Saw a women leave without staying after being frustrated with access to room. Cleaning crew was onsite when we arrived and was throwing towels and room bedding over the railings to the ground. Grounds all around the property were dirty and covered in leaves. Stairs to second level rooms were very rusty and looked unsafe. Room smelled moldy and musty and bathroom countertop was dirty.