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"Room was clean and refurbished but let down by the bathroom The toilet was badly located and toiletries insufficient ( particularly as there was nowhere to shower in spa) due to no changing rooms being available Parts of the hotel have been refurbished and are lovely although often just superficial but the other parts are very tired and and unloved. Spa - the areas which were available were very good and clean but again doors were lacking in cleanliness and if you look closer corners are...

"Clean room, lovely bar, nice range of drinks. Nice sunday dinner, great atmosphere, log fire bar. Breakfast was the usual cereals etc, bacon, toast, sausage was Richmond (not my preferred). Nice fresh croissants and goot drink selection I have stayed before and will stay again due to price, location, lovely romantic stay"

"Lovely stay, easy access and amazing food, will definitely be coming back. "

"Staff lovely. Bed comfy, sheets and towels clean. The room was ok but the shower room was full of black mould. In the room damp by the window. Really cold despite having a plug in heater. Expedia sold this as a stay with breakfast included, which it was not All in all disappointed. We have received a partial refund "

"Very nice pub and great location"

"Very relaxed atmosphere and staff always polite and helpful - brilliant location for an overnight stay being actually on the motorway but once at the hotel you wouldn’t know it. "

"Comfy room, helpful staff and conveniently placed"

"Lovely staff and super food"

"Very clean and comfortable bed lovely breakfast easy check in very friendly staff would definitely stay here again 👍"

"Excellent food and friendly staff"

"Great all round"

"It's in a remote location which is nice if you want to get away from it all. Good value. The sat navigation took us down a very potholed road but the road on the other side was in better condition so just something to be aware of. Characterful hotel, particularly the foyer. The breakfast was ok, very filling. Service was a bit chaotic with no plates when we arrived so had to wait. Rooms were nice and clean. Staff were welcoming. The games room has seen better days. "

"cozy room"

"Bed was clean & comfy thankfully, breakfast was decent. Property in need of refurbish & a deep clean in areas. "

"Very easy to find just off the M6. Friendly and helpful staff. Good food served in the bar/restaurant. Comfy bed and good size bathroom. "

"Have been here once a year for a getaway, and always look forward to the great staff, meals and the warm cozy pub. "