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"My room was not cleaned sufficiently. The bathroom floor was filthy and unmopped with hair all over it. The used soap was still left in the soapdish, however, there were clean towels. The TV remote had dead batteries. When I turned down the made up bed I found used sheets that had obviously not been changed. The pillow cases appeared to have been the only thing changed. The staff on duty was very apologetic and went to my room and remade the bed with clean linens. She said she would talk to the...

"Coffee was horrible, one day no coffee at 7:45am, eggs were cold, staff was rude. Tiles in bathroom were loose. Old building not well maintained. We have to go to Chisago a couple more times and will definitely get hotel closer to MinneapolisWould rather drive 45 minutes than stay there again."

"Overpriced. Continental breakfast is bagels cereal and a waffle machine. No hot food other than make your own waffles. No dresser for clothes, phone in room did not work so no way to contact desk. No elevator."

"Seemed very clean, courteous staff, comfortable beds, and good price."

"High priced but worth the peace of mind we had there that it was clean and well managed."

"Lots of spider webs in my room. Updates needed"

"Our room was ready and clean. Staff provided extra towels for us. The disappointment was that although we were told breakfast was available starting at 6:30 am, there was nothing other than overnight coffee available at 7 am. Using the phone for contact in the common area meant the phone rang multiple times without anyone answering it."

"Friendly staff"

"Great stay, would do again!"

"All vending machines out of order, no elevator to reach second floor. Had to carry luggage up stairs. Don’t think they have a pool, if they do, I wasn’t told where it was. The online pictures are not what it actually is. Sorta reminds me of a rent by the hour motel you see in the movies. Won’t be going back there again."

"Clean spacious room Speedy check in Good breakfast Comfortable bed Great location"

"Nasty place !"

"The price is right for this property. It is an inexpensive hotel that is fairly clean, and in a good location but lacks much for a continental breakfast. The workers were not rude, but they were not friendly."

"Dated property; it’s time for a refresh including breakfast overhaul."

"We have stayed here several times. Always clean, helpful staff & nice rooms & amenities."

"I arrived late to the hotel and was greeted by a warm smile which put me at ease after a long day. My room was very clean and the bed was comfortable. Breakfast choices were limited, however healthy items were available. I would stay here again. Nice job Best Western staff!"

"Clean and nice"

"Great hotel, super nice staff that went out of their way to be helpful. The elevator made a weird noise at the top when it was about to stop. The doors were extremely heavy making it a little hard to open easily or close softly. Breakfast was good but not great in options. A little bit of garbage on floor but nice clean room and new looking."

"Room was nice for family and nice breakfast"