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"Shower went from scalding hot to freezing cold…place is dated,will not return"

"The staff were excellent - the hotel needs an update to the rooms"

"Yes to both"

"I liked our room it was large had every facility you could need available in it, the bathroom had a bath and shower and was so clean it glistned as was the main room. The meal at our function was beautifully presented and tasted amazing, the staff were all so friendly and helpful. The pub attacked next to the hotel was lovely We sat. In the garden at the back it was so relaxing, ... , The choices at breakfast...

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"Superb hotel full of character. Our room was beautifully appointed and very comfortable. We dined in the restaurant and were very impressed with the choice offered particularly for my husband who is coeliac and has to have gluten free. Every member of staff we engaged with were so polite and friendly. Our stay was an absolute delight."

"Food is limited and dry in cafe/restaurant. There is no dinner here. Breakfast is fresh nice and repetitive."

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"The rooms were clean and spacious . The only issue was limited parking my first night but I was able to secure parking space on subsequent days."

"Very nice place, bedroom was spacious, , bed was very comfortable, bathrrom had a bath with a rain shower, complimentary toiletries. Tv, radio, ironing board, hairdryer, towels in room. Complimentary tea, coffee, hot chocolate , sparkling and still water. Plenty on the breakfast menu to choose from. Restaurant menu looks nice i didnt have a meal as was visiting family. Car parking available. Need to book in advance as it us a very popular place. Would of stopped 2 nights if there had been...

"Clean, ample parking, and good breakfast"

"Nice hotel, quiet location, close to park & ride for easy access to city centre. It’s in a new build/eco housing estate Surprised to have to pay £20 for parking and £18 for breakfast which was extremely disappointing for the price. (Soggy croissants, tinned fruit salad, flavourless coffee)"

"The room was comfortable and clean, though the bathroom is dated. The air conditioning struggled on one of the hottest days of the year so far. The fitness centre and pool are excellent facilities, and breakfast was great, though the evening dining menu was limited, with average food quality. All staff encountered were helpful and friendly."

"Very clean room. Excellent staff. Fantastic breakfast. What's not to like? Superb hotel."

"Mattresses on beds poor in room 225 had to change rooms around 01:00 Sunday morning as noisy room next door to our original room 131 so on the whole not a great experience for ourselves unfortunately."

"Quaint English Hotel — very kind staff!"

"Nice staff! Great service"

"Parking was easy. Plenty of space, We received a warm friendly greeting from the receptionist. She was very helpful. Our room was clean and tidy. We will book a queen size bed next time and ask for a quilt to be put on the mattress as we found the bed a little hard. Breakfast was comprehensive and good quality. Sadia the lady working this morning was very helpful. All in all, we were impressed with the hotel and will be staying again"