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"The room was suitable for our short stay, however with such lovely expanse of grounds it was therefore unfortunate that the view from our room was a 12foot high brick wall. Despite there being no air conditioning the room had a patio door which once open cooled the room. Upon request the hotel provided a fridge for my elderly mothers insulin, unfortunately the fridge was faulty and froze the insulin which caused a unplanned medical issue. They were quick to provide another fridge which was...

"Lovely Hotel with restaurant. Breakfast was very nice using good quality ingredients. I particulalry enjoyed the bacon. The restaurant was also very good for meals. Location was convenient for the centre of Stevenage. Staff were helpful and attentive."

"Absolutely immaculate room, the little pub attached does great food and excellent beers. "

"The cricketers itself was very nice pub food was okay but nothing special, breakfast was good. Our room (the best)was located in a converted bungalow over the road , on arrival i was handed rhe keys and told its over there!! The room was clean but tired .there was no fridge to keep anything cool The weather was extremely hot ,hottest on record, there was no air con , just a small fan in the room which was extremely hot , i had brought an additional fan with me as a precaution . On the second...

"Excellent stay"

"Staff so friendly and helpful , lovely room , food amazing, ample parking, highly recommend"

"Fabulous"

"Handy for transport links."

"We were so pleasantly surprised with this hotel. The location is central to the town, the room was nice, and it was air conditioned….which was fabulous because we were there during a heat wave."

"We stayed for a concert at the O2 rather than paying the stupid prices for the Excel situated properties (most of which need a lot of TLC) and we couldn't have been happier. Transport didn't take much longer than the Jubilee/DLR combo we usually use and the hotel was significantly nicer. Great staff, breakfast was excellent and the room very comfortable. Would thoroughly recommend"

"The rooms were spacious and had everything for a comfortable stay. Breakfast was good quality with plenty of choice. It is in the middle of shops, restaurants and bars. Very convenient location."

"We had a delightful night away, all the staff were friendly and professional from arrival to departure. Great selection of drinks at the bar, good selection of food on the menu, clean and quirky bedroom and a quality breakfast. "

"Nearby to London train metro station and a walk across to Stratford City shopping mall for food and shopping."

"Close to station and stadium. Easy access to Westfield shopping centre. Some friendly staff, excellent checking in staff. Very friendly and helpful. Overall excellent 👌"

"The hotel was absolutely beautiful and the staff extremely helpful. We loved our stay and would particularly recommend the breakfast!"

"Yes "

"Very nice place to stay thankyou"

"Lovely hotel and grounds for our overnight stay. Good sized room which had the welcome addition of air con. Breakfast selection was outstanding and staff were very pleasant and welcoming."