Front desk clerk was rude and not pleasant at all during the check-in process. Cleanness was okay. I just wouldn’t book again customer service is everything and it was very poor.
Will be staying at this hotel again! Very clean and the breakfast was fantastic. We had an issue with our room key, but the hotel staff was so accommodating in moving us to a different room, which I believe was nicer than the one I booked!
The room was clean and the property was well maintained. It was close to Savannah and Tybee but affordable since there was about a 20 minute drive. Lots of shopping nearby and restaurants. We felt very safe in and around the property.
The room was very clean the staff was very friendly & nice it was just minor things that need to be done the ironing board was broke as well as the iron didn’t work beside that I would recommend it to anyone
We had a wonderful experience at City Express by Marriott Pooler Savannah. The hotel was very clean, well-maintained, and had plenty of convenient parking. The staff was exceptionally friendly and welcoming from the moment we arrived.
What really stood out was how the team went above and beyond to ensure our check-in process was smooth and that our entire stay was comfortable and enjoyable. Their attention to customer service made a great impression on us.
We would definitely stay here again when visiting the area and highly recommend this hotel to anyone looking for a clean, comfortable, and friendly place to stay.
Thank you to the staff for making our visit such a pleasant one!
We had a wonderful experience at City Express by Marriott Pooler Savannah. The hotel was very clean, well-maintained, and had plenty of convenient parking. The staff was exceptionally friendly and welcoming from the moment we arrived.
What really stood out was how the team went above and beyond to ensure our check-in process was smooth and that our entire stay was comfortable and enjoyable. Their attention to customer service made a great impression on us.
We would definitely stay here again when visiting the area and highly recommend this hotel to anyone looking for a clean, comfortable, and friendly place to stay.
Thank you to the staff for making our visit such a pleasant one!
เข้าพัก 1 คืน, พฤษภาคม 2026
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Aanthony
20 ก.ค. 2026
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
Over charged my debit card never made it to the room
Property was not maintained. Tioletpaper in downstairs was not maintained. Comforters and room was not clean.
เข้าพัก 4 คืน, กรกฎาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Linda
28 พ.ค. 2026
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
was under construction no bar and no pool
เข้าพัก 3 คืน, มีนาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Ruth
17 มิ.ย. 2026
the first room I had smelled like urine but I was given another room and it was better, I did not like the 100.00 hold they placed on my card.
เข้าพัก 1 คืน, มิถุนายน 2026
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Shante
16 ก.ค. 2026
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
This was not a good stay our room wasn’t ready when we got there we couldn’t check in until 6 an was supposed to at 4 …we found blood on our sheets they was still cleaning our room when they gave us the key to go to the room and one of our room didn’t have air I was hot an miserable talk to the lady at the front desk she said she was gone give me Marriott points an take 50 dollars off each one of my rooms an its 4 days later an we haven’t received anything I will not be going back there an I don’t recommend nobody to stay there the lady act like she was gone do so much an didn’t do NOTHING!!!! Only thing good about our stay was checking out
This place was terrible. Smelled of mildew EVERYWHERE, musty, room was not clean when we got in, under the sink were previous guests towels, food in fridge. No way this place was just renovated. Breakfast was not as advertised at all.
Great digs but the site was going thru some transition so some things were not in place (i.e. cups in the room, ice on the same floor even though it was marked as such etc.)...overall a very clean site and updated room.
No hot water and it was told to me after I checked in and not before. Room was $100 but an additional $100 hold for incendentals, outrageous! Had two rooms change due to bugs in bed for one and dirty microwave and hair in bed in tge other. Worst experience at a hotel in 30yrs!
Initial employee at front desk during check-in was horrible and he didn't want to accommodate me for the inconvenience. I had to call customer service to resolve the issue.