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Reviews of Ibis Sao Paulo Congonhas

3 out of 5
Ibis Sao Paulo Congonhas
Rua Baronesa de Bela Vista, 801, São Paulo, SP

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 1004 reviews" "
Rating 8 - Good. 288 out of 1004 reviews" "
Rating 6 - Okay. 107 out of 1004 reviews" "
Rating 4 - Poor. 39 out of 1004 reviews" "
Rating 2 - Terrible. 49 out of 1004 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Valerio, vineyard haven

Stayed 1 night in Feb 2024

6/10 Okay

Diane

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

ellen priscila

Stayed 1 night in Jan 2024

8/10 Good

Gildelaine Pricila

Business traveller
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Jan 2024

8/10 Good

Iranice

Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth, Sunbury On Thames

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good airport hotel. Very easy, walkable access to the airport terminal.
Stayed 1 night in Dec 2023

10/10 Excellent

XÊNIA

Liked: Cleanliness, staff & service, room comfort
EXCELENTE
Ótimo hotel, perto do aeroporto, dá para ir a pé de um para o outro,excelente café da manhã No quarto 1074 em que fiquei, a duchinha higiênica estava com problema
Stayed 1 night in Jan 2024

10/10 Excellent

Patricia

Stayed 1 night in Jan 2024

10/10 Excellent

José lucio

Stayed 1 night in Jan 2024

6/10 Okay

Alan

Stayed 1 night in Dec 2023

2/10 Terrible

Pollyana

Stayed 1 night in Dec 2023

10/10 Excellent

XÊNIA

Stayed 1 night in Dec 2023

8/10 Good

Paula

Stayed 1 night in Dec 2023

10/10 Excellent

Cristiane

Stayed 1 night in Dec 2023

10/10 Excellent

GUILHERME

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Gleison

Stayed 1 night in Dec 2023
Response from Rafael Ribau - Subgerente on 22 Dec 2023
Agradecemos sua avaliação

8/10 Good

Marcelo

Stayed 3 nights in Dec 2023

6/10 Okay

Gabriela

Stayed 1 night in Dec 2023

2/10 Terrible

Travis

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. They charged well over double normal rate as we arrived past midnight..The man behind the desk was very unhelpful as we questioned the price. With our baby crying and my wife having anxiety I tried to speak with the man and he folded his arms and went back to his computer. He didnt care to help in any way. After a few minutes I bought the 6 hr nights stay for over twice a normal rate. The room was filthy and everyone later got sick. Never will go back.
Stayed 2 nights in Dec 2023
Response from Rafael Ribau - Subgerente on 22 Dec 2023
Thank you for taking the time to tell us about your experience at the ibis São Paulo Congonhas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

8/10 Good

Regina H

Stayed 1 night in Dec 2023

2/10 Terrible

Heber

Stayed 1 night in Dec 2023

8/10 Good

EDUARDO

Stayed 2 nights in Dec 2023

8/10 Good

Lourenço

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Flavio

Stayed 1 night in Dec 2023

10/10 Excellent

Silvano

Stayed 1 night in Dec 2023

8/10 Good

EUNICE

Stayed 3 nights in Nov 2023

10/10 Excellent

Michele

Stayed 1 night in Nov 2023

6/10 Okay

marcos daniel

Stayed 1 night in Nov 2023

10/10 Excellent

Geovana

Stayed 1 night in Nov 2023

10/10 Excellent

Uadson

Stayed 1 night in Nov 2023

10/10 Excellent

Juliano

Stayed 1 night in Nov 2023

4/10 Poor

Marcio Jose

Stayed 2 nights in Nov 2023

4/10 Poor

MIREILLE

Stayed 1 night in Nov 2023

10/10 Excellent

Ingrid

Stayed 2 nights in Nov 2023

2/10 Terrible

Marco Tulio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel és velho! Roupas de camas rasgadas. Não vale o custo benéfico. Lá já foi bom!
Stayed 1 night in Nov 2023
Response from Rafael Ribau - Subgerente on 9 Nov 2023
Lamentamos por não atender suas expectativas, esperamos ter uma nova oportunidade para uma melhor experiência em nossa unidade.

8/10 Good

Mônica

Stayed 1 night in Nov 2023

10/10 Excellent

WILMS

Stayed 1 night in Oct 2023

10/10 Excellent

Domingos Vicente

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Laender

Stayed 1 night in Oct 2023

10/10 Excellent

MARIA

Stayed 1 night in Oct 2023

8/10 Good

Aline

Stayed 2 nights in Oct 2023

4/10 Poor

Roberto

Stayed 1 night in Oct 2023

10/10 Excellent

DIEGO

Stayed 1 night in Oct 2023

6/10 Okay

Duiler

Stayed 1 night in Oct 2023

10/10 Excellent

Carlos

Stayed 1 night in Oct 2023

10/10 Excellent

Bianca

Stayed 1 night in Sep 2023

6/10 Okay

keita

Stayed 1 night in Oct 2023

6/10 Okay

GRECYA

Stayed 3 nights in Oct 2023

8/10 Good

PAULO

Stayed 1 night in Oct 2023

2/10 Terrible

Domingos

Stayed 4 nights in Sep 2023