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Reviews of Soft Win Hotel São Luis

3 out of 5
Soft Win Hotel São Luis
Rua 28, Lote 04, Quadra 21, 4, Ponta d'Areia, São Luís, MA

Reviews

7.8

Good

Rating 10 - Excellent. 192 out of 577 reviews" "
Rating 8 - Good. 202 out of 577 reviews" "
Rating 6 - Okay. 122 out of 577 reviews" "
Rating 4 - Poor. 39 out of 577 reviews" "
Rating 2 - Terrible. 22 out of 577 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Obaid, Buffalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Near by pretty much every other city or town. There are several restaurants near by walk distance/ bars and convenience store. Wonderful friendly staff. I highly recommend it
Stayed 4 nights in Jan 2024

10/10 Excellent

BRUNO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

BRUNO

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
really regular basic room with nothing special in the hotel and elevator on and off.
Stayed 1 night in Jan 2021

6/10 Okay

goeran

Stayed 1 night in Mar 2018

8/10 Good

Francisco, Quito, Ecuador

Liked: Cleanliness, staff & service, room comfort
Normal hotel. Good area
It was a very normal 2-stars hotel. It is located in a pretty safe and nice area though. The wifi takes a lot to be activated for new guests. Breakfast is decent.

8/10 Good

ANDRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bem localizado, perto da praia e do centro histórico; restaurantes e comércio atende necessidades a pé. O quarto tem um bom espaço, limpo, organizado e bem equipado e as áreas comuns são ótimas. O café não está incluído, mas o preço é justo. Vale a pena, ótimo custo benefício.
Stayed 1 night in Feb 2024

10/10 Excellent

ANTÔNIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Paulo Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Paulo Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Paulo Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

ANTÔNIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2024

8/10 Good

Lindon Johson

Liked: Cleanliness, staff & service, property conditions & facilities
Bom o hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

suzanny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Isaias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Hosana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Me hospedei apenas um dia, peguei o quarto econômico. Tudo muito simples porém organizado, confortável e limpo que é o mais importante. Fiz a reserva pelo aplicativo, chegamos no hotel as 22:30h formos recebidos por em jovem tão novo muito educado (parabéns ao hotel) não tivemos nenhuma dificuldade para fazer o check-in, tudo muito rápido, e o checkout a mesma coisa. Indico a vocês! Detalhe: Realmente o banheiro é pequeno mas não atrapalha no momento do banho e lembrando, o quarto é econômico, acredito que os outros quartos com acomodação diferenciada deva ser melhor.
Stayed 1 night in Jan 2024

10/10 Excellent

Rafael

Stayed 3 nights in Jan 2024

10/10 Excellent

Vanessa Oliveira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

FABIO

Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Cristina k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Ecila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Stayed 1 night in Oct 2023

8/10 Good

VOLGANE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ótima estada.
Stayed 4 nights in Dec 2023
Response from Lorena on 20 Dec 2023
Obrigada pela preferência e até breve!

8/10 Good

MARCOS ALMEIDA DO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 6 nights in Nov 2023

6/10 Okay

Irapuan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Banheiro muito apertado
Stayed 6 nights in Nov 2023

2/10 Terrible

Thiago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessimo
Hotel ruim, quartos ruins, banheiro muito pequeno e atendimento fraco
Stayed 2 nights in Nov 2023

4/10 Poor

Antonio Carlos Bentes

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeita
Stayed 1 night in Nov 2023

10/10 Excellent

MARTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom
O hotel é muito bem localizado, o quarto é amplo, tem tv a Cabo, ar condicionado e frigobar. Tem restaurantes perto. Nosso café da manhã não estava incluído na diária mas pagamos um preço justo. Café com muitas variedades, muito farto, excelente. A única coisa contra foi o tamanho do banheiro. Tão pequeno que a pia não cabia dentro e foi colocada no quarto, box muito apertado.
Quarto duplo
Banheiro com a pia dentro do quarto
Visual da janela
Stayed 3 nights in Oct 2023

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Bruce Santos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima
Stayed 1 night in Oct 2023

8/10 Good

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Hotel simples, localização otima, atende bem minhas necessidades. So precisam melhorar o cafe da manha, ele é pago por fora da diária e deveria ser bemmmm melhor.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

VOLGANE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
viagem de trabalho
ótimo custo benefício para viagens rápidas, localização muito boa
Stayed 4 nights in Aug 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Banheiro apertado e fedorento
Os quartos são fedorentos e o banheiro muito pequeno
Stayed 1 night in Sep 2023

10/10 Excellent

Agostinho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Celio

Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Não gostei. Apesar do quarto ser de casal, o espaço para banho, no banheiro, quase não cabe nem mesmo uma pessoa, além disso, o hotel não dispõe de cobertor, apenas um lençol que não dá para nada se você estiver acompanhado.
Stayed 3 nights in Aug 2023

8/10 Good

Lucia Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bom
Hotel bem simples mas boa localização, perto de restaurante, supermercado e da praia. Quarto pequeno, mobilia velha, mas bem limpo. Ponto negativo é que o café da manhã não está incluso na diária.
Stayed 1 night in Aug 2023

8/10 Good

Jose

Stayed 1 night in Aug 2023

8/10 Good

Adalgisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente , ótima localização
Stayed 2 nights in Jul 2023

8/10 Good

sara

Stayed 1 night in Aug 2023

10/10 Excellent

Jonatas

Stayed 7 nights in Jul 2023

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequada as expectativas em relação ao Hotel
Stayed 1 night in Jul 2023

6/10 Okay

Rosana

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Bom custo benefício
Check in foi perfeito e rápido. Camas e banheiro limpos. Me incomodou que bandeiras de café consumidos nos quartos ficavam no corredor até o anoitecer. Dos 3 elevadores, 1 ficou parado durante minha estadia. Os outros dois, enguiçavam com frequência. A sorte que eu estava no segundo andar. Utilizava muito as escadas. Sobre os funcionários do hotel, só tenho elogios. Muito cordiais e prestativos, fiquei encantada. Localização do hotel excepcional e com uma vista maravilhosa da Lagoa de Jansen.
Stayed 3 nights in Jun 2023

10/10 Excellent

Celio

Business traveller
Stayed 1 night in Jun 2023

6/10 Okay

Vinicius

Stayed 1 night in Jun 2023

10/10 Excellent

Saulo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Danielle

Stayed 1 night in Jun 2023

10/10 Excellent

Celio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023