W Santiago blends luxury with excitement in the heart of the city. Guests enjoy Japanese dining, rooftop pool cocktails, or quiet moments in the garden after skiing. The hotel's notably helpful staff receives consistent praise from visitors.
Located in Las Condes, a neighbourhood in Santiago, W Santiago is near a metro station. Travellers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. KidZania Santiago and Chilean National Zoo are also worth visiting. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails and skydiving. Visit our Santiago travel guide
Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, 7550000
What's nearby
Apoquindo
3 min walk - 0.3 km
Costanera Center
9 min walk - 0.8 km
Gran Torre Santiago
11 min walk - 0.9 km
Santiago Metropolitan Park
16 min walk - 1.4 km
Los Leones Golf Club
9 min walk - 0.8 km
Getting around
El Golf Station
6 min walk
Parque Almagro Station
9 min drive
Santiago (SCL-Arturo Merino Benitez)
28 min drive
Restaurants
Tiramisú
1 min walk
La Cabrera
2 min walk
Bar Nacional
4 min walk
Route66
2 min walk
Brekkie
3 min walk
About this property
W Santiago
Luxury boutique hotel near Costanera Center
You can look forward to a poolside bar, a rooftop terrace and shopping on-site at W Santiago. Skiers and snowboarders can spend time on the slopes at this hotel featuring ski-in/ski-out access. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Japanese cuisine and more. Fitness classes are offered at the 24-hour health club; the property also has a garden, dry cleaning/laundry services and 2 bars. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
An outdoor pool
Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
Express check-out, a lift and wedding services
Free newspapers, meeting rooms and luggage storage
Guest reviews speak highly of the helpful staff
Room features
All 196 individually decorated rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
Recycling and LED light bulbs
Bathrooms with baths or showers and free toiletries
42-inch plasma TVs with premium channels
Free infant beds, coffee/tea makers and daily housekeeping
Awards and affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
24-hour return airport shuttle on request for a surcharge
Parking on site (CLP 20,000 per day)
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; CLP 19,900 to 19,900 per person
2 bars/lounges
3 restaurants
A poolside bar
Restaurants on site
Karai
NoSo
Red2One
Terraza
Things to do
24-hour health club
Fitness classes
Outdoor pool
Shopping
Ski-in/ski-out access
Family friendly
In-room cot
In-room sofa bed
In-room washing machine/dryer
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Business centre
Conference space
Meeting rooms
Outdoors
Garden
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of CLP 18000, per accommodation, per day, plus a deposit of CLP 72000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 18 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately CLP 19900 to 19900 per person
Airport shuttle fee: CLP 42000 per vehicle (one way)
Self-parking fee: CLP 20000 per day
Pet deposit: CLP 72000 per stay
Pet fee: CLP 18000 per accommodation, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Santiago W
W Hotel Santiago
W Santiago
w Santiago Hotel Santiago
Hotel W Santiago
W Santiago Hotel
W Santiago Santiago
W Santiago Hotel Santiago
Frequently asked questions
Does W Santiago have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at W Santiago?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at W Santiago on 28 Mar 2026 start from ฿8,865, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is W Santiago pet-friendly?
Yes, W Santiago allows cats and dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a deposit of CLP 72000 per stay and a fee of CLP 18000 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at W Santiago?
Self-parking is available for CLP 20000 per day.
What time is check-in at W Santiago?
Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).
What time is check-out at W Santiago?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does W Santiago provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CLP 42000 per vehicle applies.
Where is W Santiago located?
Set amidst the mountains, this ski-in/ski-out hotel in Las Condes is within a 15-minute walk of Apoquindo and Costanera Center, and is convenient for winter sports, such as cross-country skiing. Tobalaba Urban Market and Los Leones Golf Club are also within 10 minutes. El Golf Station is 6 minutes by foot and Tobalaba Station is 9 minutes.
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Reviews
W Santiago Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
High quality hotel and staff. In particular the staff were super friendly and helpful. The breakfast was superb every day.
The rooms are a little dated but perfectly comfortable; and the view from the rooftop is brilliant.
The W is known for its high quality and the W Santiago lives up to this excellence. I wish I could live there! The room was beautiful and romantic, the roof deck was great for a late drink, the breakfast was excellent as is the dining area. Even the food at 3 am was top quality. I loved the whole experience and will stay at the W again soon
Well positioned Hotel with exceptional staff (particularly concierges who were very useful). Room starting to show a bit of wear and tear but nothing terrible. Pool and Sky Bar are real highlight as well as breakfast buffet options
The hotel is located in a lovely and clean and safe area of Santiago. They have a phenomenal rooftop bar with an amazing view that you need to visit at least once if not twice. Every staff member was amazing and willing to help and go out of their way to help. Special mention to Lucas one of the concierge members who was incredibly attentive. We had a great experience here
This was our first visit to Santiago. The service, friendliness and willingness to be of help at the W was outstanding. Food was excellent. Our upgraded room and its views was Amazing. The property is showing its age a little and could use a makeover and new, less soft mattresses. The location to shopping and restaurants is perfect. We would definitely stay again !
Staff were very friendly and helpful. The room however had some shortcomings - no proper reading lights by the bed, and aircon was poor and difficult to adjust, resulting in the room being a little stuffy at times. Breakfast on the Sunday morning was chaotic - we had to sit in an overflow area.
ALERT: I have never seen anything like this before
We were with a group of friends as a personal trip. Me and my husband stayed at W hotel and my friends in another hotel.
We decided to make a reservation for the restaurant (Karai) of the hotel before our departure. Due to the size of the group, they informed that we would need to choose the menu in advance as a “pre order menu” but they never informed something about the consequences of cancelling the reservation or in case of “no-show”.
Before dinner, we were at the bar of the W hotel in the roof top, we were drinking and we were enjoying a lot. Since part of the group (me and my husb included) had a flight back to Brazil, my friends decided not to go the restaurant in the very last minute, so I was trying to manage the desire of different 10 adults since they had agreed to go previously.
The restaurant started chasing me during this process then I informed them that they changed theirs minds about going to Karai. The person started saying that all the meals were prepared and waiting for us (quite weird since it is Japanese/Asian cuisine – does it supposed to be made fresh, right?) and I apologized saying that unfortunately they would not go. The restaurant kept sending messages and calling me – even during the time I was at the airport waiting for my flight back. I decided to no answer any of the messages anymore since there was nothing I could do at that stage.... Continue
The service here was outstanding. Every single person from reception, to all the restaurants, the housekeepers, everyone gave exemplary service. I've stayed at this and other W hotels before, but this, by far, was the most remarkable.
Very nice hotel. Very luxurious and all amenities were top notch.
Rooms were very spacious .
Great selection for breakfast.
Rooftop pool and deck was incredible
Best location for restaurants