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Hotel Sonetto

3.0 star property
Central hotel connected to a shopping centre in Santiago with free breakfast

Choose dates to view prices

Hotel Sonetto, near Plaza de Armas and San Cristobal Hill, offers continental breakfast, a manager's reception, and an on-site coffee shop. Enjoy the outdoor pool or visit Costanera Center. Guests praise the in-room WiFi and attentive concierge services.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Double Room

Basic Double Room | In-room safe, free WiFi, bed sheets

Basic Double Room

Highlights

Air conditioning
Smart TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room

Basic Single Room | In-room safe, free WiFi, bed sheets

Basic Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Smart TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Basic Twin Room

Basic Twin Room | In-room safe, free WiFi, bed sheets

Basic Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Smart TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Map
281 Av. Sta. María, Santiago, Región Metropolitana

What's nearby

  • Santa Lucia Hill - 7 min walk - 0.7 km
  • Plaza de Armas - 11 min walk - 0.9 km
  • San Cristobal Hill - 20 min walk - 1.7 km
  • Medical Center Hospital Worker - 2 min drive - 1.9 km
  • Palacio de la Moneda - 2 min drive - 1.7 km

Getting around

  • Hospitales Station - 4 min drive
  • Bellas Artes Station - 6 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 16 min drive

Restaurants

  • ‪Castillo Forestal - ‬4 min walk
  • ‪Sauna 282 - ‬2 min walk
  • ‪Sarita Colonia Restaurant - ‬3 min walk
  • ‪Di Simoncelli - ‬3 min walk
  • ‪Dong-Xing - ‬4 min walk

About this property

Hotel Sonetto

Hotel near Costanera Center
Hotel Sonetto provides free continental breakfast and more. Guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Smoke-free property, a 24-hour front desk and a banquet hall
  • Luggage storage, a lift and concierge services
  • A front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Sonetto have comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers
  • Smart TVs with cable channels

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with cable channels

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 760910546

We should mention

The seasonal pool will be open from 01 November to 31 March
No pets and no service animals are allowed at this property

Property is also known as

Hotel Sonetto Hotel
Hotel Santa Maria 281
Hotel Sonetto Santiago
Hotel Sonetto Hotel Santiago

Frequently asked questions

Does Hotel Sonetto have a pool?

Yes, this property has an outdoor pool.

Is Hotel Sonetto pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sonetto?

This property doesn't offer parking.

What time is check-in at Hotel Sonetto?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Sonetto?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Sonetto located?

Located in Bellavista, this hotel is steps from Patronato and 2.8 mi (4.5 km) from Costanera Center. Museum of Contemporary Art and Palacio de Bellas Artes are just steps away. Bellas Artes Station is 6 minutes by foot and Patronage Station is 10 minutes.

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Reviews

Hotel Sonetto Reviews

7.6

Good

7.4

Cleanliness

7.4

Amenities

8.0

Staff & service

7.4

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 51 out of 123 reviews
Rating 8 - Good. 22 out of 123 reviews
Rating 6 - Okay. 28 out of 123 reviews
Rating 4 - Poor. 8 out of 123 reviews
Rating 2 - Terrible. 14 out of 123 reviews

Reviews

8/10 Good

Victor

We liked the breakfast, the hotel design and decoration and the courtesy of the receptionists.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ashlea

Friendly helpful staff, secure gated entrance and 24hr staff, very safe and convenient location near restaurants/bar district and still close to the airport
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service
staff amazing, hotel tired, beds ridiculously soft, no storage space for clothes, shower drain backs up
Stayed 1 night in Nov 2024

8/10 Good

william

Liked: Cleanliness, amenities
Everyone and everything was very nice. I would return.
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location for city centre

Cute “boutique” hotel with good location for city centre and helpful staff. But I had a problem with opening the door lock that seemed to have existed for some time. Also nowhere to hang towels in the bathroom.
Stayed 2 nights in Jan 2025

8/10 Good

Nibras

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internal wood decoration
Stayed 1 night in Sep 2023

6/10 Okay

Justin

Liked: Cleanliness, staff & service

Average Stay

Staff is nice, area has some places that are in a walking distance, the breakfast is small and basic so it’s worth skipping and going somewhere else. Bed was comfortable and heater worked well but the filter was so dirty that it bothered our eyes and nose until I cleaned it myself.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with Old World charm. Across the river from Art museum and city park. 5 minute walk to Plaza de Armas and shopping. Hotel is connected to an Italian restaurant with a bar and good food that provides room service. (Carmines). Professional staff. Direct TV. Fast WiFi. A/C. Room prices are a great value compared to many places I have stayed...
Stayed 2 nights in Dec 2023

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not even a basic room A nail pounded into the bathroom wall would be an improvement at least then you could hand up a towel. Not even a cheap disposible plastic glass was available
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Se o Hóspede gosta ele volta e divulga para outros

Chegamos cansados da viagem e no quarto não havia toalhas ,qdo solicitamos pois queriamos tomar um banho o recepcionista disse que o hotel estava lotado e as toalhas estavam secando, e não forneciam toalhas de rosto,quarto sem guarda roupas e nenhuma estrutura para receber hospedes de outros países, não faziam limpeza diaria nos quartos e trocas de toalhas e só trocaram a roupa de cama após 5 dias de estadia depois que solicitamos, houve caso de hospedes que ao chegar no quarto encontraram roupas de cama e toalhas sujas , quarto com mofo. Banheiro sem porta papel higiênico e escova de vazo sanitário. No banheiro não havia chuveiro apenas ducha de mão. Não seguem as regras de acordo com a lei do consumidor. Pessoas reclamando que na divulgação do estabelecimento e fotos não condiz com a realidade.
Stayed 6 nights in Jul 2025

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service, room comfort

Buen precio y calidad

Tiene todo lo que un hotel económico necesita que es una cama limpia y silencioso para un buen descanso
Stayed 1 night in Apr 2025

8/10 Good

Pasi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location with great staff

Had a three different 3-day periods at hotel, meanwhile I had excursions round Chile and then returned to Santiago. Hotel location was perfect for me cause I do not need high standard conditions or room service. Around hotel was lots of local restaurants to choose, easy to walk almost everywhere, local Cabify and Uber had an easy access to front door. Personell at reception were fantastic, attendantive and glad. Outsourced breakfast service and breakfast generally was a disappointment - ready “plate” on a table and “coffee buffet”. A bit groomy faces with a couple who run the place. Luckily great lunch restaurants were nearby. Room was nice, just for my needs. You can also ask room on a higher floor or backside of the building ‘cause there is a busy street at the hotel. Good bed, comfy lining and pillows. Helpful house keeping ladies.
Stayed 3 nights in Mar 2025

6/10 Okay

Diego

Liked: Staff & service
Disliked: Cleanliness
The water in the shower changes temperatures randomly to the point where you can’t get in without getting burnt. The pillows were old and uncomfortable just like the mattress.
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Gostaria de registrar minha insatisfação com a experiência que tive durante minha estadia no hotel. Desde o início, enfrentei problemas que impactaram negativamente a qualidade do serviço oferecido. Primeiramente, o banheiro do quarto não estava devidamente limpo, o que causou bastante desconforto. Além disso, houve problemas graves relacionados à caldeira, fazendo com que o banho fosse uma experiência extremamente desagradável: a água oscilava de muito quente para muito fria em questão de segundos, tornando impossível relaxar ou tomar um banho adequado. Para piorar, houve falta de água em determinado momento, e a solução oferecida foi que eu pegasse todas as minhas coisas e me dirigisse a um quarto longe do meu apenas para tomar banho. Isso nos obrigou a carregar diversos pertences até outro quarto, o que foi cansativo e inconveniente, especialmente considerando que o banheiro disponibilizado era pequeno e desconfortável. Esperava uma solução mais eficiente e respeitosa diante desses problemas. Esse tipo de situação comprometeu a experiência da estadia e, honestamente, não correspondeu ao padrão mínimo de qualidade que se espera de um hotel. Aguardo uma resposta sobre como o hotel pretende lidar com essa situação e evitar que outros hóspedes passem pelo mesmo transtorno.
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Det var gångavstånd downtown. Hotellet har lite speciell inredning som säkert på sin tid ansågs cool. Nu känns den något daterad. Rummet saknade garderob och det fanns inga krokar att hänga upp kläder på. I badrummet saknades krokar för handdukar och det fanns inte utrymme att ställa ifrån sig toalettartiklar. När jag kom fanns det inga handdukar på rummet. Frukosten var ganska bra. Det som kallades apelsinjuice var närmast utspädd söt saft. Sammantaget blir betyget medelmåttigt. Fördelen var att läger var ganska bra.
Stayed 3 nights in Jan 2025

4/10 Poor

Alexandria

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The Wi-Fi connection was horrible but it wasn’t a completely terrible stay
Stayed 9 nights in Dec 2024

10/10 Excellent

Aparecida G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preço bom e bons serviços também. Bem bonito, bom café da manhã. Pelo preço está otimo.
Stayed 5 nights in Dec 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and nice staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked all. Could have electrical adaptation. Would visit again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien excelente servicio
Stayed 1 night in Nov 2024

10/10 Excellent

Ivana

Bom atendimento, recepção proativa!
Stayed 1 night in Nov 2024

4/10 Poor

Clicia rafaela

Disliked: Cleanliness
Foi uma estadia tranquila! Porém precisa melhorar em alguns pontos como , ter frigobar nos quartos. O serviço da limpeza, tinha dia que não deixavam sabonetes as toalhas sujas dobrava como se estivessem limpas. O lençol da cama com sujidade demorava de trocar. E o café da manhã inicia muito tarde as 08hrs e sempre a mesma coisa. Mas o pessoal da recepção maravilhosos super atenciosos e agradáveis.
Stayed 9 nights in Oct 2024

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien.
Stayed 7 nights in Sep 2024

6/10 Okay

Licia R M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good location, old rooms. Not a good service and poor breakfast.
Stayed 3 nights in Jul 2024

2/10 Terrible

Fabio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssimo

Rua esquisita, muitos moradores de rua acampando na rua em frente ao hotel , café da manhã péssimo 1 pão 1 prato com frutas e só vc não escolhe eles já entregam assim, passamos 5 diárias só limpou o quarto 2 vezes e em nenhuma dela trocou lençóis fr cama
Stayed 5 nights in Jul 2024