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Hotel Montecarlo

3.5 star property
La casa Nostra serves delicious meals near Plaza de Armas, making Hotel Montecarlo an ideal base for exploring Santiago's historic center.

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In the heart of Lastarria District, Hotel Montecarlo offers a warm welcome with an international cuisine restaurant and a coffee shop. Savor breakfast from La casa Nostra, enjoy wine at the on-site winery, or unwind in your room with free WiFi. Guests have praised the convenient location near National Museum of Fine Arts and Plaza de Armas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Is Hotel Montecarlo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Montecarlo?

Self-parking and extended parking are free at this property.

What time is check-in at Hotel Montecarlo?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Montecarlo?

Checkout is at noon.

Does Hotel Montecarlo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Hotel Montecarlo located?

Located in Downtown Santiago, this hotel is within a 15-minute walk of Lastarria District, Plaza de Armas and National Museum of Fine Arts. Plaza de la Constitucion and Palacio de la Moneda are also within 1 mi (2 km). Catholic University Station is only a 4-minute walk and Bellas Artes Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.0

Cleanliness

8.6

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 15 out of 46 reviews
Rating 8 - Good. 18 out of 46 reviews
Rating 6 - Okay. 9 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 1 out of 46 reviews

Reviews

Verified

8/10 Good

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellen location. Excellent staff
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Esen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect in Lastarria district, which is a hip neighborhood with lots of food options. Walking distance to the city center, multiple metro stations are in walking distance. Very friendly and kind staff. The hotel is older and is on a busy street, but it is clean and has great breakfast. They arrange taxis for airport at a very reasonable set price. The hotel price is also unbeatable.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in The Montecarlo Hotel

The hotel was well sited, easy to get to and central for museums, Art Galleries, bars and restaurants. The staff were attentive and pleasant. Unfortunately the hotel bar and restaurant were closed and our room suffered from traffic noise although it was large and comfortable. The breakfast was reasonable but always the same and as we were staying for some time the lack of variety was a disappointment. The slight disappointment with some aspects was alleviated by the very good, friendly and helpful staff.
Stayed 18 nights in Oct 2023
Verified

10/10 Excellent

adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a smaller hotel with great convenience in old town
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are repeat customers because we like the easy going vibe and uniqueness of Hotel Montecarlo.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Henry Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was confy
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great location, shame about the decor.

Not at all like the photos suggested, it was run down and the sink and shower were easily blocked. However the great location made up for this for the length of my stay.
Stayed 3 nights in Oct 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Well located and good wifi

Arrived very early off an intercontinental flight and was able to check in at 9am (obviously depends on the hotel not being full), shared van driver who'd never been to the hotel before found it with ease. Rooms are a little dated and there's no tea or coffee making provided, but had good views of the park opposite, air conditioning worked though it leaked a bit, lighting was adequate and the wifi reception was good in most places, though strangely not at the bed. Bathroom and shower doors were in need of repair but had no issues running my kettle element off the power supplies. Continental breakfast was limited but reasonable, got a little busy after 9am but quiet beforehand, reception provided luggage storage and taxi bookings back to the airport. Generally quiet though could hear some TV from other rooms and think a neighbour had an issue with their door lock that maintenance had to make noise trying to fix. On Thursday night there was low music noise from a venue nearby between 11pm and 6am, but strangely no noise Friday night except for the traffic which is constant as the room windows are single glazed. Would have preferred a duvet to the blankets offered, but generally a well located property within easy walking distance of Balla Arts, Plaza De Armas and a couple of subway stations, the area seemed reasonably safe, and there's plenty of hotel staff to look after any additional needs.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Maria Del C.

Liked: Cleanliness, staff & service
Muy buena ubicación para varios lugares de la ciudad y para cenar. Personal muy amable y buen precio.
Stayed 8 nights in Mar 2024
Verified

8/10 Good

Ursula

Liked: Cleanliness, staff & service

gepflegtes Hotel mit gutem Preisleistungsverhältni

Das Hotel ist schon etwas älter, aber sauber, die Zimmer sind in einem guten Zustand und auch die Bäder sind gepflegt. Das Frühstück ist einfach aber reichlich. Wir waren schon das zweite mal da, weil es zentral in der Nähe der Uni und der Metro liegt. Die Gegend in dem das Hotel liegt grenzt an ein Viertel mit vielen kleinen netten Restaurant und Kneipen mit nationaler und internationaler Küche. Gegenüber des Hotels liegt der Park Santa Lucia und mit der Metro ist man in 10 Minuten im Zentrum von Santiago.
Stayed 1 night in Dec 2023
Verified

4/10 Poor

rinna

Disliked: Staff & service, room comfort

普通以下

●部屋にケトル、コップ、ゴミ箱なしにびっくりした。日本では考えられません。 ●エアコンの音がうるさい。　特に４３号室。 ●お掃除はきちんとしてあります。 ●五泊中４回、部屋のカードキーが作動せずフロントでとりかえた。謝りもなし。 ●シャワーは熱いお湯は出るが、床に水が流れないから水浸しになる。 ●アメニティは石鹸、マウスウォッシュのみです。ドライヤーなし。 ●スタッフは良い人が半数くらい。 あとは無愛想。 ●観光地へのアクセス、周りの街の雰囲気はとても良い ●レストランは綺麗で朝ごはんも最低限揃っていた。 値段より価値が低い、2度と利用しない。 日本のホテルのクオリティが良いのかもしれないが世界中色々仕事柄泊まりますが、ここは、おすすめできません。
Stayed 4 nights in May 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Hotel antigo, mas bem conservado e limpo. Muito boa localização, fizemos tudo a pé nas proximidades.Chuveiro e cama bons. Café da manhã razoável e começa tarde, 7:30 hs. Recepção com alguns atendentes atenciosos, outros nem tanto.
Stayed 5 nights in May 2023
Verified

2/10 Terrible

Heloisa

Disliked: Cleanliness, property conditions & facilities, room comfort

Não reservem outra realidade

Infelizmente não tivemos uma boa recepção e tão pouco boa estadia. Não tenho nada há reclamar do Carlos , simpático e solicito. Porém o que é oferecido deixa a desejar. Propriedade velha e sem manutenção, limpeza móveis com pó na recepção. Não há restaurante e tão pouco bar e adega como descrito. Problema no encanamento. Cama confortável. Sinceramente, caro e está com uma avaliação nada correspondente com a realidade.
Stayed 7 nights in Jan 2023
Verified

6/10 Okay

Fernando

Liked: Cleanliness, room comfort

Abaixo do esperado

Bem localizado em relação a atrações turísticas. Hotel antigo e precisando de algumas reformas. Café da manha muito ruim.
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service

Buen Servicio

Bien, destaco la calidad de servicio, eso es muy buen, hotel limpio, bien organizado, algo antiguo y cosas mejorables, pero por la misma antigüedad de las dependencias.
Stayed 1 night in Feb 2022
Verified

6/10 Okay

Fernando

Disliked: Staff & service

Mal servicio de HOTELS.COM

El problema fué que hice la reserva von ustedes y me confié, llegué tarde y me informan en el hotel que no estaban recibiendo reservas a través de ninguna página porque están trabajando solo con el MINSAL, "AMABLEMENTE " Pero la tarífa fué de $50.000, no lo que ustedes ofrecen.Adenas el desayuno fué muy pobre y en vsjilla desechable. No créo que vuelva a confiar en HOTELS.COM me siento estafado.Mi reservas está a Nombre de mi señora CLAUDIA VALSASNINO, cualquier reembolso que quieran hacer me solicitan la cuenta corriente de ella porfavor
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Great location. Many restaurants near by. Friendly staff
Stayed 6 nights in Dec 2019
Verified

8/10 Good

Helga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel céntrico y bueno

El hotel está muy bien ubicado. El internet en la habitación es muy básico no para negocios, apenas para revisar correos y hacer llamadas. El desayuno continental, panes, cereal jugos, queso, jamones, galletas frutas muy buenas y yogurt. La atención del personal muy buena. Me prestaron un adaptador para el cargador del celular que agradezco mucho. La cama buena y en el baño te dan shampoo jabones y gorra de baño, también secador de pelo. Queda al lado de una calle principal por lo que un poco ruidoso en las tarde y al comienzo de las mañanas, pero se duerme muy bien.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Maria E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo o MonteCarlo Hotel pela excelente localização, quarto amplo, muito confortável e limpo, todos funcionários muito atenciosos e gentis. Café da manhã bom com pouca variedade. Voltarei a me hospedar outras vezes lá.
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Ruben

Liked: Cleanliness, staff & service, room comfort

Acogedor

Fue un viaje exitoso
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Hernán Gabriel

Stayed 4 nights in Apr 2024
Verified

6/10 Okay

Brian

Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Marisa

Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jack McManus

Stayed 1 night in Nov 2023
Verified

10/10 Excellent

JUAREZ

Stayed 3 nights in Jun 2023