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Hotel HW Express

3.0 star property
Central hotel connected to a railway/underground station in Santiago with free breakfast

Choose dates to view prices

Photo gallery for Hotel HW Express

Front of property
Reception
Free daily buffet breakfast
Junior Double Room | 1 bedroom, in-room safe, soundproofing, free WiFi
Standard Twin Room | 1 bedroom, in-room safe, soundproofing, free WiFi
A free breakfast buffet, a coffee shop/cafe and a snack bar/deli are just a few of the amenities provided at Hotel HW Express. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, soundproofing, free WiFi

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Separate bedroom
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

1 bedroom, in-room safe, soundproofing, free WiFi

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Separate bedroom
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

1 bedroom, in-room safe, soundproofing, free WiFi

Junior Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Separate bedroom
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, soundproofing, free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Separate bedroom
Private bathroom
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
60 San Antonio, Santiago, Región Metropolitana, 8320259

What's nearby

  • Santa Lucia Hill - 4 min walk - 0.4 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Santiago Town Square - 8 min walk - 0.8 km
  • Palacio de la Moneda - 9 min walk - 0.8 km
  • Medical Center Hospital Worker - 19 min walk - 1.7 km

Getting around

  • Santa Lucia Station - 4 min walk
  • Parque Almagro Station - 16 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive

Restaurants

  • ‪Almacruz Hotel y Centro de Convenciones - ‬1 min walk
  • ‪Portal Fernandez Concha - ‬3 min walk
  • ‪Da Dino - ‬2 min walk
  • ‪Dominó Estado - ‬3 min walk
  • ‪D'leite - ‬3 min walk

About this property

Hotel HW Express

Hotel remodelled in 2024 and located near Costanera Center
A free breakfast buffet, a coffee shop/cafe and a snack bar/deli are just a few of the amenities provided at Hotel HW Express. Stay connected with free in-room WiFi.
Additional perks include:
  • A round-trip airport shuttle (surcharge), a lift and concierge services
  • A 24-hour front desk and coworking spaces
Room features
All guest rooms at Hotel HW Express have perks, such as laptop-compatible safes and air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • LED TVs with cable channels
  • Mini fridges and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 200 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Renovated entire property - April 2024

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel HW Express Hotel
Hotel HW Express Santiago
Hotel HW Express Hotel Santiago

Frequently asked questions

Is Hotel HW Express pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel HW Express?

Limited spots are available. There is free parking nearby.

What time is check-in at Hotel HW Express?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Hotel HW Express?

Checkout is at 11:00 AM.

Does Hotel HW Express provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Hotel HW Express located?

Located in Downtown Santiago, this hotel is within a 15-minute walk of San Francisco Church and Palacio de la Moneda. Barrio París-Londres and Municipal Theatre of Santiago are just steps away. Santa Lucia Station is only a 4-minute walk and University of Chile Station is 5 minutes.

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Hotel HW Express Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 29 reviews
Rating 8 - Good. 11 out of 29 reviews
Rating 6 - Okay. 0 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tashika

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and staff real nice and helpful
Stayed 7 nights in Jun 2025

4/10 Poor

Maribel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Aug 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was quite nice, a little dated in some areas, but served our purpose well. We really appreciated being able to set up a taxi through the hotel, for p/up and drop off for airport travel.
Stayed 5 nights in Jan 2025

10/10 Excellent

Chia Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and friendly front desk staff! Thanks a lot!
Stayed 1 night in Mar 2025

8/10 Good

Leigh

Liked: Cleanliness, amenities
Not bad
Stayed 3 nights in Jan 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent spot for a night or two

Room was large and very nice. Bathroom was nice and shower was excellent. Wifi signal was strong. Breakfast was decent. My room was on the 3rd floor and road noise was significant. As we were trying to check out, we realized that all of our keycards had been deactivated prior to the posted check out time. We all had to go back to lobby, get our keys re-activated, go grab our bags, and go back downstairs to check out. Needlessly aggravating and a poor final impression for the stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Alva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno es bueno pero la variedad es la misma todos los días. Si es posible, espero hacer más cambios. El personal de servicio tiene una excelente actitud y hará todo lo posible para ayudar a los pasajeros a resolver los problemas. Si llega temprano o necesita salir temprano, puede esperar en el lobby (no hay espacio de almacenamiento). La habitación está limpia en general. En general, es un hotel bastante bueno.
Stayed 4 nights in Jul 2025

10/10 Excellent

Edgar Rolando Guzmán

Liked: Amenities, property conditions & facilities
Qué buen hotel y muy buena localización. Gracias al personal del hotel que nos trató muy amablemente y nos dió consejos como turistas, en especial a: Andrea, César, Cristian y Nelly.
Stayed 5 nights in Jun 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escolha perfeita!

Como fui para a Maratona de Santiago, localização estratégica (poucos metros da largada/chegada). Fácil acesso ao sistema de metro e algumas atrações da cidade. Está no Centro próximo ao Palácio de La Moneda. Hotel simples, mas elegante. Aconchegante, entregando o necessário para uma estadia confortável.
Stayed 3 nights in May 2025

10/10 Excellent

Said Selim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal excelente atención!! La limpieza impecable y muy buen desayuno!!!!
Stayed 2 nights in May 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel com custo beneficio excelente. Boa estrutura e excelentes acomodações. Café da manhã basico mas gostoso. Perto de tudo, centro de Santiago ruim é apenas perto da estação central, não é o caso do HW.
Stayed 7 nights in Apr 2025

10/10 Excellent

David P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor hotel

Maravilhoso!! Adorei!! Pessoal da recepção nota 10.. Localização eu adoro ficar no centro então perfeita.
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes instalaciones, habitacion y desayuno completo. Muy recomendable. La entrada es muy estrecha y frente a una parada de bus, eso le resta visibilidad, pero lo importante son las instalaciones internas.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr guter Service, Frühstück Basic, Umgebung laut

Sehr hilfsbereit. Betten komfortabel. Umgebung sehr laut. Frühstück das notwendige, aber nichts besonderes.
Stayed 5 nights in Nov 2024