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Four Points by Sheraton Santiago

3.5 star property
Wine tours and rooftop terraces complement Santiago's vibrant energy, where attentive staff help guests enjoy delicious meals and peaceful green spaces

Choose dates to view prices

Four Points by Sheraton Santiago is centrally located, offering a perfect retreat after exploring. Enjoy a wine tour, garden stroll, or dine at two on-site restaurants. The hotel provides free in-room WiFi and convenient dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿2,890
฿2,890 total
31 May - 1 Jun

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About this property

Four Points by Sheraton Santiago

  • Hotel near Costanera Center
  • Located close to Clinica Santa Maria and San Cristobal Hill, Four Points by Sheraton Santiago provides a rooftop terrace, a garden and a library. Sip and savour at this hotel, which boasts winery tours. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.
  • Other perks at this hotel include:
    • A seasonal outdoor pool
    • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
    • Luggage storage, a banquet hall and concierge services
    • Coffee/tea in reception, 5 meeting rooms and coworking spaces
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 127 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with rainfall showers and baths or showers
    • 32-inch LCD TVs with cable channels
    • Free infant beds, electric kettles and housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CLP 45000.0 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 18000 to 20000 for adults and CLP 18000 to 20000 for children
  • Airport shuttle fee: CLP 38000 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: CLP 9000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 45000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from November to April
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Does Four Points by Sheraton Santiago have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Four Points by Sheraton Santiago?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Santiago on 31 May 2026 start from ฿2,890, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Santiago pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Santiago?

Self-parking is available for CLP 9000 per day. Limited spots are available.

What time is check-in at Four Points by Sheraton Santiago?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton Santiago?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Four Points by Sheraton Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 38000 per vehicle applies.

Where is Four Points by Sheraton Santiago located?

Located in Providencia, this hotel is 0.3 mi (0.4 km) from Costanera Center, and within 3 mi (5 km) of Clinica Santa Maria and San Cristobal Hill. National History Museum and Santiago Town Square are also within 3 mi (5 km). Los Leones Station is only a 4-minute walk and Pedro de Valdivia Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 370 out of 694 reviews
Rating 8 - Good. 233 out of 694 reviews
Rating 6 - Okay. 61 out of 694 reviews
Rating 4 - Poor. 18 out of 694 reviews
Rating 2 - Terrible. 12 out of 694 reviews

Reviews

Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, friendly staff, tasty breakfast, good area
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Manish

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel with small pool
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ricardo A C

Liked: Cleanliness, staff & service, amenities
Great room, with a wonderful view. Its very close to Costanero Mall, restaurants, bar and coffee shops. Good breakfast, with many options. I really enjoyed my time at the place
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Castanera, lots of neat dining options around
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Excellent location, close to restaurants
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Very close to some excellent restaurants
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Marion

Liked: Amenities
Location was good, lots of restaurants around, and friendly people
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartender Angelica, housekeeping staff, restaurant staff, front desk staff, and doorman are all exceptionally professional in the performance of their duties. And each of them made me feel genuinely welcome to stay in their hotel.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

sam

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Friendly staff. Very safe area. Tons of dining options around the hotel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff spoke english and were all very helpful and friendly
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel. Great staff service and offers private shuttles /tours which are provided by amazing staff too. We were able to cruise the city with driver Felipe and he was simply the best.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to everything shopping and restaurants. Beds super comfortable. Would definitely stay again!
Stayed 1 night in Mar 2024
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel. Not to far from Airport. Rooms had all the needed items. Close to bars and restaurants. Used their taxi service back to the airport, excellent car and good service. Pleasant 2 night stay.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really nice, confortable and smooth
Stayed 1 night in Sep 2024
Verified

8/10 Good

Gary

Liked: Cleanliness
Check in Staff did a good job. A little disappointed in the room. It was a Junior Suite with plenty of space but only one chair to sit on. With any Suite I at least expect a small couch and table to enjoy TV, glass of wine or whatever. Ended up one of us had no choice but to sit on the bed. The room was certainly clean but dated to the point of paint bubbled on the wall in the bathroom and grout problems in the Shower. Definitely time for renos. Overall though still a good value for the price but not to the level of most other Marriot properties.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to stores and shops
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel near the Costanera Tower & Mall

The hotel is very clean in a nice area. There are many restaurants within steps and a large shopping mall nearby. The rooms are comfortable. The roof top pool is refreshing on a hot day and has wonderful views. However; you must use two flights of stairs to access it. The breakfast was great with a wide variety of items including fresh omelets.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Four Points by Sheraton in Santiago. The staff was friendly, professional, and always ready to help with any requests. My room was spacious, clean, and very comfortable, with a great bed and all the amenities I needed. The hotel’s location was perfect—close to great restaurants, shops, and public transport, making it easy to explore the city. Overall, a fantastic experience, and I would definitely stay here again! Highly recommend!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We artived at 10:30 in the morning and they were able to give us a room right away. Major points for this.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Inseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best City and Stat

Real good facility in Santiago down With the comfortable stay at Four ponits, first visit to Chile makes me come again soon by top priority There are numerous nice restaurants near the hotel which give me another reason to comeback!
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Laura

Liked: Cleanliness
It was very disappointing to see the hotel’s pool was closed. It’s the first picture advertised in Expedia and we book this hotel just because we wanted to enjoy the pool during the Summer in Santiago
Verified

4/10 Poor

CRISTIAN

Disliked: Staff & service

We expect more from this hotel

The hotel is overvaluated, high price for the service and quality received, reception staff not friendly, bathroom items need updating, no service laundry same day, housekeeping delivered my washed clothes in another room. Around the hotel have nice restaurants
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Kathleen

Liked: Staff & service, room comfort
Reception was v.good, v. helpful. 1st room had no TV, so they moved us to another room.Area was really nice, close to downtown, restaurants, bars, and shopping. Close too 2 hop on, off bus stops.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in a vibrant area with lots of young people, bars and restaurants. It was within easy walking distance of the Costanera Tower and shopping centre, plus parks. We always felt safe although we typically don't go out at night. There is some road construction going on in front of the building, which causes a bit of dust and noise, however, this didn't affect our stay any.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Indranil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location. Walking distance from the Costanera Tower the tallest building in South America that also houses the biggest mall in Santiago. It was also a 15 minute walk from the San Crystobal Hill cable car a must have experience. The only reason I am giving 4’stars is because the thermostat didn’t work at night and the room used to become unbearably hot. The lights switches in the room are also weird and a bit difficult to understand. We had to call the security guard on two nights to help us switch the lights off. Breakfast at the hotel was pretty good. The best part was the hotel staff were super helpful and always smiling and mostly could communicate in English.
Stayed 3 nights in Dec 2024