Wonderful hotel with great room. A/c works well and keeps the place nice and cold. Great restaurants. If you go, you will have a great time. My wife and I will be back.
Customer service was excellent, the way the manage a complaint i make was really good even though it was my fault. The room was clean an amazing and amenities were very good.
Excellent service, attention, and security. The staff are polite and discreet, and the food is exceptional. We felt cared for and comfortable at all times.
Travel with my mom. February 2026.
Estuvo muy buena, la estadía recomendada el desayuno. Excelente único, mejorar el olor de humedad en las habitaciones del resto de Instalaciones a los alrededores, el personal muy bien
Muy buena experiencia, las instalaciones muy bonitas el personal muy amable y las habitaciones muy amplias y cómodas. Lo único malo fue el servicio del transporte interno que es demasiado demorado y en ocasiones ni llega a pesar de estar el hotel muy vacío
We stay for 4 nights 5 days all the facilities are open for us to use.
We were very happy except the food at some of the restaurants needs to improve is also very pricey,we were lucky to know that there is a small shopping center very close and has very nice restaurants.
The location, room,and service were excellent. Breakfast was excellent. The lunch and dinner weren't great but fine for days we didn't want to go out. We will be staying again in the next year.
Irotama is nice resort with a large beach and very good swimming pools. The breakfast at Cocos restaurant is fine, but food is not good (relatively with its value) for lunch or dinner. Is recommended to go to Santa Marta old city restaurants at night
The facilities in the resort are great (especially the pool) however the beds were very uncomfortable and we discovered a lot of ants in our room. Instead of offering to move us, the staff sprayed bug killer all over the bedroom. Not a 5 star experience, not even a 2 star experience.