Hi Ivan,Thank you for your fabulous review. We're glad to hear that you found everything about your stay enjoyable. It was a pleasure having you stay with us and we hope to see you again soon!

Thanks Nichole for great review. We hope to see you again soon.

Thanks Tami. We appreciate the kind review. We hope to see you again soon.

Hi Angela,Thank you for your fabulous review. We are so glad to hear that you enjoyed your stay with us and hope to see you again soon!

Hi Christine, Thanks for taking the time to write us a review. Warmest Regards,

Hi Julie,Thank you for your glowing review. We also hope that you get another chance to stay with us and enjoy everything our hidden gem has to offer!

Hi Thomas,We are excited to have you stay with us and look forward to hosting you again. Thank you for the review.Warmest Regards,

Thanks Angela for the great review. We are happy you liked your time at our local beach. Please come see us again.

Hello Barbie-Thank you for your kind words about our property. We apologize you were chilly in your room. Do not hesitate to ask for extra blankets or even a space heater, we are more than happy to provide these to ensure an absolutely perfect stay! We hope to see you again!

Hello Stephen-Thank you so much for your perfect review! We are enthused your trip went swimmingly, and hope to host you again in your future travels!

Hello-Thank you so much for your 10/10 review! We are glad we have made your trip perfect. We hope to see you again in your future travels!

Hello Robert-We take great pride in our little coastal gem, and we are happy to hear you too found it to be a positive experience. We hope to host you this summer so you can truly experience all Ocean Echo has to offer!

Thank you Mark for the great review. We are happy you enjoyed your room at our quiet inn. We hope to see you again in the future.

Thanks Vanessa. We are happy to hear room #15 met your expectations, and that the breakfast was also well received. Please come see us again.

Hi Angel,Thank you for taking the time to provide feedback about your recent stay. We are so glad to hear that you enjoyed your stay and hope to see you again soon!Safe travels!

Thanks Mike for the fantastic review. Our staff appreciates your compliments. We are also happy to hear the breakfast met your approval. Please come see us again.

Hi Andres,We are sorry to hear you didn't enjoy your stay with us. Most of our guest love our property and close proximity to the beach. We are not sure what you mean about no beach access as the beach is at the end of the road. We hope you find a hotel that more suitable to your liking.Warmest regards,

Thanks Kevin for the awesome review. We appreciate the kind words about our staff, and hope you will come to visit us again.

Thank you Chris for the wonderful review. We are very happy to hear that your dog approved of the accommodations and felt very comfortable. We hope to see you again soon.

Thanks Amanda for the great review. Please come see us again at our beach location.

Hello Laura,We are happy to hear you enjoyed our quaint hidden gem by the beach. We will make sure maintenance goes around and gets those pesky spider webs this week. They come back as soon as we seem to get rid of them! As for the 50 per night dog fee, that is the normal fee in this area. Sorry you were not told about housekeeping policies during checkin. We will work on communicating that with all front desk personnel. We hope you come back and give us another try, maybe with a room not close to the beach noise. :)

Thank you Sherry for the fantastic review. We love your photo from beautiful Sunny Cove Beach. We hope to see you and your dog again soon!

Thank your for your kind words. We appreciate you taking the time to write a review and we look forward to hosting you again.Warmest Regards,

Thanks Lisa for the great review. We hope to see you again soon.

Thank you Jacqueline for the perfect review! We love that you enjoyed your getaway with us! We look forward to seeing you and your pup for your next stay with us!

Hi Carter,Thank you for your 10/10 review. We happy to host you and will look forward to seeing you again.Warmest Regards,

Hello OliviaWe are so happy that you enjoyed your stay at our quaint, little spot here by the Sunny Cove Beach! Please come back again sometime soon! :)

Thank you Joe for the perfect review! We look forward to having you stay with us again! :)

Thank you Mark for the great review! We are happy you enjoyed your stay and we look forward to your next getaway with us!

Thanks Martha for the great review. Our staff enjoyed hosting you at our beachside location. Please come see us again.

Thank you Cynthia for the perfect review! We look forward to your next getaway with us!

Thank you Steve for the perfect review! We look forward to having you stay with us again!

Thank you Curt for taking the time to leave a review. Not sure how to respond to your comment. Please feel free to reach out to us with any comments as we would love to ensure a perfect stay for your next Santa Cruz getaway!

Thank you Sonya for the perfect review! We appreciate the feedback and are so happy that we make you feel at home! It's always great to see you back!

Thank you Terrilyn for taking the time to leave a review. We are sorry to hear your experience was not up to par. It was unfortunate that there was a bug on your pillow but due to all of our Camilla trees, we do have some friendly bugs that like to be on our property. We took the extra measure and called out pest control since you were so worried about what kind of bug it was and rest assured there are no bed bugs in any of our rooms, again it was just a harmless bug that likes to make our Camilla trees their home. We did notice that your bathroom was untouched but also had an inspection done and there was no issue with the bathroom/sewage or anything of that nature. I also double-checked the lights in your room and found no flickering, so not sure what to say. The ceiling fan just went out and we are in the middle of purchasing a new one, but we did provide the room with a nice tower fan so that you wouldn’t be without one. We do apologize that the carbon monoxide detector went off but as I informed you before, the batteries were dying and therefore it kept going off. Once we replaced the batteries it hasn’t gone off since. Also, as I explained to you on the phone, we wanted to take an extra precaution, so I had PG&E come out that same day and check the room and property for any gas/monoxide leaks and nothing was found. We have had many guests stay in this room after you and no complaints. We did offer for you to move to another room to ensure you have a comfortable stay, but unfortunately, you chose to leave. Regardless of the situation, we refunded you the remainder of your stay and an additional 20% of your first night's stay due to the inconvenience. In the end, you paid less than 350 in total for the night including the 50 dog fee. We try to listen to our guests and really work on any issues that guest report as we care about our property. We hope you find an accommodation more suitable to your liking the next time you visit Santa Cruz.

Thank you Ernest for the good review! We hope to see you again soon!

Thank you Marci for the great review! We appreciate you taking the time to leave us feedback and we look forward to you staying with us again!

Thank You for the perfect review! We hope to see you again!

Thank you Andrea for the great review. We hope to see you again soon.

Thanks Stephanie for the great review. We hope to see you again at our beach location.

Thank you for your 5/5 review! We were happy to host you at our hidden gem by the sea. We strive to provide excellent customer service therefore thank you for your kind words. We look forward to hosting you again in the future!Warmest Regards

Thank you for your 10/10 review! We are thrilled to hear you enjoyed your visit with us and we look forward to hosting you again in the future.Warmest Regards

Thank you Hailey for the good review! We look forward to your next getaway with us!

Thank you Krista for your 10-10 review. We appreciate you taking the time and we look forward to hosting you again!Warmest Regards

Thank you Victor for the perfect review! We look forward to your next getaway with us!

Thank you Emmali for the great review. We hope you can visit us again soon.

Thank you Kelly for taking a moment to share your thoughts in your review. The management wishes to apologize for this oversight as we will inform our guests in advance for the next marathon. We hope we can still host you again in the future.

Thanks Carroll for the great review. It was a pleasure to host you. Please come see us again.

Hi Daniel. Thank you for taking a moment to leave us a review. We understand your concerns and will look into improving that cottage's bed. Our staff appreciates the kind compliments. Thank you again.

Thank you Maria for the great review. We are happy you enjoyed our complimentary breakfast. Our staff appreciates the kind compliments. Please come see us again.