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Reviews of Inn on Summer Hill

4 out of 5
Inn on Summer Hill
2520 Lillie Avenue, Santa Barbara, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 164 out of 262 reviews" "
Rating 8 - Good. 63 out of 262 reviews" "
Rating 6 - Okay. 20 out of 262 reviews" "
Rating 4 - Poor. 9 out of 262 reviews" "
Rating 2 - Terrible. 6 out of 262 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Staff & service, property conditions & facilities
Wine welcome very nice. Breakfast very good. Good location. Very pleasant staff.
Stayed 1 night in Apr 2024
Response from Inn on Summer Hill on 1 May 2024
Hi Patrick, your review means a lot to us. We always strive to give our best to help our clients and I’m glad that we met your expectations. We hope to see you again soon!

10/10 Excellent

julia, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a small community with a 10 minute walk or three minute drive to anywhere in the town the beaches all of 15 minutes away if you walk maybe five minutes by car I’ve been in this town before but I’m staying and so far so good I haven’t checked out yet
Stayed 1 night in Apr 2024
Response from Inn on Summer Hill on 1 May 2024
Julia, thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

10/10 Excellent

Kevin, Sherman Oaks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place and environment was chill. Great staff
Stayed 2 nights in Apr 2024
Response from Inn on Summer Hill on 24 Apr 2024
Thank you, Kevin, We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place.
Stayed 1 night in Feb 2024
Response from Inn on Summer Hill on 24 Apr 2024
Thank you, Eric, for the wonderful review! Our staff looks forward to welcoming you back in the future!"

2/10 Terrible

Lorna

We didn’t stay because it’s right next to the freeway and very noisy. We went somewhere else.
Stayed 3 nights in Sep 2023

2/10 Terrible

Ryan

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Taylor, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cute, clean and convenient to Santa Barbara. Walking distance to some really nice shops. We walked each day to the Red Kettle Coffee which was great and dinner at The Nugget which was also nice. Overall, nice place however as others stated it’s right on highway so be prepared for that. noise didn’t bother us, they provide sound machine and earplugs if you need them
Stayed 2 nights in Jun 2023

8/10 Good

Carmen

Liked: Staff & service, property conditions & facilities, room comfort
Hospitality was great- Sofia and Natalie welcomed us and we’re very helpful with suggestions and offered us wine/cheese and then to come back later for desserts. Breakfast was good. Unfortunately we could hear the guests upstairs walking around which disturbed our sleep.
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lacretia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Robert

Stayed 2 nights in Apr 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2023

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Fab at the Inn on 28 Apr 2023
Thank you for taking the time to rate our lovely Inn

10/10 Excellent

Laurel

Stayed 1 night in Jan 2023

8/10 Good

Frederica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, great location. They are trying a new system for breakfast and that needs some work.

10/10 Excellent

Shari

Stayed 2 nights in Sep 2022

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff welcomed us with wine and cheese/ crackers and was very accommodating and provided stellar service. The inn is beautiful with ocean view across the highway. Like all other places in the area you hear the highway, but not the ocean waves. The inn also provided lil breakfast in the morning, but there are other cafes within walking distance. Love this place and would stay here again.
Stayed 2 nights in Aug 2022

10/10 Excellent

Belem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
check in was awful
Check in process was a nightmare. Hotel requires separate forms for billing even though it went through hotels.com. Staff was not polite when dealing with these issues.
Stayed 1 night in Jul 2022

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this Inn!!
Fabulous stay! Chris checked us in and was fantastic. Made us feel welcome, told us about all of the amenities (free cheese and wine hour, dessert hour, etc). We arrived a little early for check in. Our room was ready. Such a cute and lovely place to stay. Great location. Will definitely stay again!
Stayed 1 night in Jul 2022

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant. Checking in was simple and nearly complete when we arrived. Just a few signatures and it was done. The complimentary afternoon snacks were perfect appetizer prior to going to dinner. I do miss the small puff pastry they used to have for snacks but that is splitting hairs. The room was clean and quiet. The music playing on entry was a nice touch. The continental breakfast was good and the chef was nice and helpful. I would recommend staying here.
Stayed 1 night in Jul 2022
Response from Chris on 16 Jul 2022
Thank you for taking the time to provide us your honest feedback Cameron. We are extremely pleased to hear you enjoyed our complimentary breakfast and afternoon snack bites. Next time be sure to not to miss our sweet bite hour Cameron! I hope you choose to stay with us again should your future travels bring you back to the area . Until then- we are looking forward to your next stay with us.!

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!! We really enjoyed our stay 💕 we’ll definitely be coming back.
Stayed 2 nights in Jul 2022
Response from -Chris on 16 Jul 2022
Nancy, we thank you for taking the time to provide us with an amazing rating. We are pleased to hear you enjoyed your stay with us and hope to welcome you back soon!

8/10 Good

kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice weekend in Santa Barbara
Nice hotel and clean! Set right beside 101! Noise from highway on patio but slept well! Breakfast was great and staff was nice!
Stayed 1 night in Jun 2022
Response from Chris on 8 Jul 2022
Thank you for the shoutout to our hardworking staff and taking the time to rate us Kristi, as your feedback is invaluable. We're thrilled to hear you enjoyed our breakfast made fresh to order everyday. We hope to welcome you back soon!

10/10 Excellent

Dale

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time there. Lovely little Inn and the breakfast was great.
Stayed 2 nights in Jun 2022
Response from Chris on 7 Jul 2022
Thank you for the great rating Dale! We are extremely delighted to hear you enjoyed our complimentary breakfast . I hope you choose to stay with us again should your future travels bring you back to the area Dale. Until then- we are looking forward to your next stay with us!

10/10 Excellent

christiane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful welcome and really nice and clean hotel ..
Stayed 3 nights in Jun 2022
Response from Chris on 7 Jul 2022
Thank you for taking the time to provide us with an amazing rating Christiane! We are pleased to hear you enjoyed your stay with us and hope to welcome you back soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

John, Newbury Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd time staying and as always we enjoyed our stay. Great place and great service.
Stayed 2 nights in May 2022
Response from -Chris on 8 Jul 2022
Thank you for taking the time to provide us with an amazing rating John ! We are pleased to hear you enjoyed your stay with us , I hope you choose to stay with us (again) should your future travels bring you back to the area John. Until then- all the best!

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the cutest little Inn. The staff was extremely friendly and the Breakfast was outstanding. The room was very homey, fireplace was beautiful and jacuzzi really nice.
Stayed 2 nights in Apr 2022

10/10 Excellent

MAURICIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a CNN lively, relaxing stay and a nice getaway!
Stayed 1 night in Apr 2022

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2022

10/10 Excellent

Sydel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay, beautiful hotel!!
Stayed 2 nights in Apr 2022

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was super friendly and you can't beat the ocean view! Chef was also great and made us a delicious breakfast we enjoyed on our patio overlooking the water.
Stayed 1 night in Mar 2022
Response from Fab at the Inn on 23 Mar 2022
Dear Leanne, We are so happy to hear that you enjoyed your recent stay with us at the Inn On Summer hill. Thank for taking the time to share your experience. We will be looking forward to your next visit when in the greater Santa Barbara area again. Kind Regards

10/10 Excellent

Christine

Stayed 2 nights in Feb 2022

8/10 Good

DIVINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place has a beautiful view off your balcony. The room was relaxing and inviting with a jetted tub. The staff was friendly. The only complaint I have is the freeway noise is very hard to drown out. Nothing they can do with that because of the location.
Stayed 1 night in Feb 2022
Response from Fab at the Inn on 15 Feb 2022
Dear Divina, Thank you very much for taking the time to write a short feedback of your stay. I am glad you enjoyed the quaintness of the Inn On Summer Hill. However, as you rightfully pointed out, the freeway 101 running parallel to most beautiful California coastal towns is less than ideal. We deplore it and indeed cannot do anything about it. All the best and looking forward to your next visit

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property. Rooms are fantastic! Be prepared for hwy noise (but they provide ear plugs). Service could be better in terms of not closing the office at 3 pm. That is WAY too early.
Stayed 2 nights in Jan 2022
Response from Fab at the Inn on 15 Feb 2022
Dear Beth, I read your heartfelt comment about your stay at the Inn On Summer Hill last month. We deplore the freeway running parallel to the cozy beach town of Summerland. Thank you for your compliment about our rooms. As for the service, I hear your wish for improvment. Unfortunately we have had to adapt to quite strict sanitay measures. We hope has the latest Omicron variant is lessening that we will soon be able to return to full service and longer hours. Thank you for your understanding Kind Regards,

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute motel-like property overlooking the freeway and elevated train tracks. Convenient place to stay away from Santa Barbara if you don’t mind train and highway noise.
Stayed 2 nights in Nov 2021

4/10 Poor

Ralfanna

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very close to the freeway- VERY noisy! P
Stayed 1 night in Nov 2021

10/10 Excellent

Richard B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the beach cottage architecture. Need to update bathrooms with more light.
Stayed 2 nights in Oct 2021

10/10 Excellent

Cameron

Stayed 2 nights in Oct 2021

8/10 Good

Michelle, Ventura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn is very cute but noisy next to the main hwy. We had a nice view of the ocean and the cookies and breakfast were good. We were disappointed that they put us in a room below someone else and there were only 2 other guests staying at the Inn. With all the empty rooms that night, you think they could have given us a different room.
Stayed 1 night in Oct 2021

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and service were all lovely. The daily breakfast was tasty and beyond my expectations.
Stayed 2 nights in Sep 2021

10/10 Excellent

Mary Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laura was so gracious and friendly checking us in and out. The continental breakfast was much more than we expected. It was a lovely room and comfortable bed, Even though the 101 is right across the street the room had ear plugs and a white noise machine, we didn't need either. It was quiet.
Stayed 2 nights in Aug 2021

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and available. The room was welcoming and lovely. I forgot something in the room when we left and they called and emailed me immediately. That was pretty cool and much appreciated.
Stayed 2 nights in Aug 2021

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Fabienne on 21 Aug 2021
Dear Scott, Thank you for taking the time to rate our Inn On Summer Hill. We hope you enjoyed your stay! All the best and have a great rest of your summer

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service at the front desk and a great breakfast prepared just the way you like it. I would highly recommend this place.
Stayed 2 nights in Aug 2021
Response from Fabienne on 21 Aug 2021
Dear Guest, What a lovely review and thank you so much for taking the time to leave such nice comments about out lovely Inn. It makes it all worth while when we know we have contributed to remembering your stay us. We hope to see you back very soon when visiting the greater Santa Barbara area Again thank you and we are all very happy you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views and convenient for walking. Beautiful room. Enjoyed the stay and will visit again.
Stayed 2 nights in Jul 2021
Response from Fabienne on 21 Aug 2021
We greatly appreciate you taking the time to leave a review about our Inn. From the read of your comment you really enjoyed your stay and this is what we thrive for. All best and enjoy your summer

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Quick Summerland Trip
Summerland and the surrounding area was beautiful. Lovely view from balcony. Hotel needs to be updated. Staff is friendly. Location was good. Room was ok, but could be so much nicer. Wood floors felt unclean.
Stayed 2 nights in Jul 2021