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Hotel Mateera

3.0 star property
Skiers enjoy direct slope access at this family-friendly retreat where adventure meets relaxation through spa treatments, regional dining, and entertainment options

Choose dates to view prices

Hotel Mateera caters to thrill-seekers and relaxation enthusiasts with ski-in/ski-out access. Recharge at the spa, savor regional cuisine at the restaurant, and enjoy free in-room WiFi. Bike rentals provide trail access, and the arcade room offers indoor entertainment.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
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About this property

Hotel Mateera

  • Family-friendly hotel
  • Consider a stay at Hotel Mateera and take advantage of a free breakfast buffet, a terrace and a garden. Treat yourself to a massage at the on-site spa. Be sure to enjoy Regional cuisine at the on-site restaurant. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self-parking
    • Bike hire, luggage storage and a lift
    • Smoke-free property, free newspapers and a front desk safe
  • Room features
  • All guest rooms at Hotel Mateera offer amenities, such as free WiFi, safes and sound-insulated walls.
  • More amenities include:
    • Baby monitors, baby baths and children's books
    • Bathrooms with baths or showers and free toiletries
    • Flat-screen TVs with premium channels
    • Balconies, art supplies and free infant beds

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 11 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 25.00
  • A tax is imposed by the city: EUR 2.70 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Frequently asked questions

Is Hotel Mateera pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Mateera?

Self-parking is free at this property.

What time is check-in at Hotel Mateera?

Check-in start time: 3 PM; check-in end time: 10:00 PM.

What time is check-out at Hotel Mateera?

Checkout is at 10 AM.

Where is Hotel Mateera located?

This family-friendly Sankt Gallenkirch hotel is within a 15-minute walk of Bergbahn Gargellen, Schafberg Gondola and Schafbergbahn. Vergalden and Gargellenalpe Ski Lift are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

10

Location

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Familienferien

Das Hotel wie auch das Personal ist super auf Familien (auch mit Babys) engestellt. Alles war super und angenehm. Einzig, dass die Bergbahnen bereits geschlossen waren, war nicht so toll. Daher die Empfehlung, dies unbedingt vorgängig zu klären.
Stayed 5 nights in Oct 2021
Verified

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nettes Familienhotel in bester Lage!

Nettes Familienhotel mit aufmerksamem Service und schönen sauberen Zimmern. Das Essen war auch i.O.
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unglaublich herzlicher Empfang und toller Service, wirklich hundefreundlich & kinderfreundlich , reichlich leckeres Essen, schöner Barbereich mit offenem Kamin, schöner Wellnessbereich, Alles immer sauber und gemütlich .... einfach ein schöner Aufenthalt
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Ann-Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Preis/Leistungsverhältnis.Aufmerksames, sehr freundliches Personal.Wellnessbereich ist sehr schön.Essen wunderbar.Jederzeit wieder!
Stayed 1 night in Jan 2020
Verified

8/10 Good

Désirée

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr guter Service und sehr freundlich, und dass obwohl unser Kind das ganze Bett voll gebrochen hat🙈
Stayed 1 night in Mar 2018
Verified

8/10 Good

Marco

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Barbara

Stayed 1 night in Sep 2024
Verified

8/10 Good

RENE

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Deni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Kristijan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Andreas

Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

Nico

Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Verified

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020