El TV y la caja de seguridad son adornos no sirven para nada.
Te cobran $ 10 si haces check in tarde pero en el desayuno te dan lo que les da la gana y te dicen que la persona encargada de las compras no ha llegado. No ponen shampoo
No vuelvo q hospedarme ni de regalado. Nadie atiende el teléfono ni el whatsap es una abandono total
This place is horrible, I don't recommend it to anyone. It's nothing like what they promise. I lost my money; I had to leave the same day I arrived. I had a reservation for 8 days and I didn't even last 30 minutes in that place. Don't waste your time or money there.
Todo perfecto, el baño en teoría es compartido con otra habitación, pero al final lo usan otras personas que no son de esas habitaciones, pero muy bien todo
El lugar es desagradablemente sucio y tuvimos que esperar como 15 minutos para alguien por la mañana estaba sucio y dijeron que buscáramos para limpiar las camas incomodas y la limpieza es terrible 😭😭😭😭😭 no vale la pena este lugar no lo recomiendo la actitud de un muchacho que el limpia atiende es terrible
The owner need to provide the right equipment to the employees to keep the pools clean, the bed sheets are so cheap
Not even a kid can be comfortable, the staff was nice and friendly, but the employees try their hardest to make sure the guests are comfortable. But the staff lacks of the proper equipment and groceries for the breakfast been offered.
Don’t check in online if it’s after 6:00 PM!
We made this mistake. I booked the room at 8:00 PM. We arrived at the property at around 8:20 PM no one was at the property to register us. I contacted Expedia and they were unable to connect with anyone as well. I was online with Expedia for over 35 minutes. I wanted to cancel the reservation but was unable to. Through numerous emails with Expedia it was determined that the owners would not give a refund and Expedia chose to side with the hotel and not us.
We had to get another hotel for the night.
Lesson learned:(
The room we booked was awesome with ac and a clean bathroom in it with a shower, they have different options according to your likes. The staff is super nice, friendly & accommodating. The beach is just 10mins walking distance, this place is a hidden gem to relax in….100% recommend it.