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Hotel Citlalli

3.0 star property
Wake up to a fresh breakfast, connect with locals via free newspapers, and find your spot in the tranquil garden or lively terrace.

Choose dates to view prices

Hotel Citlalli, near Multiplaza, offers cooked-to-order breakfast, a cozy terrace, and a peaceful garden. Guests enjoy reliable WiFi, convenient self-parking, and notably helpful staff frequently mentioned by previous visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Room service
The current price is ฿1,856
฿2,574 total
includes taxes & fees
23 May - 24 May
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About this property

Hotel Citlalli

  • Hotel near Multiplaza
  • Located close to Monumento al Salvador del Mundo and La Gran Via Shopping Center, Hotel Citlalli provides free cooked-to-order breakfast, a terrace and a garden. Stay connected with free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • A computer station, a 24-hour front desk and free newspapers
    • A TV in reception and luggage storage
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Hotel Citlalli boast comforts, such as air conditioning, as well as
  • Other amenities include:
    • Showers and free toiletries
    • 32-inch plasma TVs with cable channels
    • Daily housekeeping and phones

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  • Parking included
  • Free Wi-Fi
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The price is ฿2,428
฿2,865 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Citlalli pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Citlalli?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Citlalli on 23 May 2026 start from ฿1,856, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Citlalli?

Self-parking is free at this property.

What time is check-in at Hotel Citlalli?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Citlalli?

Checkout is at noon. Late checkout is available for USD 25 (subject to availability).

Where is Hotel Citlalli located?

Located in Zona Rosa, this hotel is 1.1 mi (1.7 km) from Multiplaza, and within 3 mi (5 km) of La Gran Via Shopping Center and Monumento al Salvador del Mundo. U.S. Embassy in San Salvador and Metrocentro are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 263 out of 349 reviews
Rating 8 - Good. 60 out of 349 reviews
Rating 6 - Okay. 18 out of 349 reviews
Rating 4 - Poor. 5 out of 349 reviews
Rating 2 - Terrible. 3 out of 349 reviews

Reviews

Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in San Salvador. Staff very nice and helpful. It is very clean and quiet. Small and could use a few amenities like lotion, maybe a mirror outside the bathroom. Overall we were happy with our stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities
Room was very clean, confortable and staff really kind.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Berta

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very attentive. Breakfast was great!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities
Excellent location. Great service and price. AC and shower were perfect
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maria Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, service and overall value . Totally recommend.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Henry

The breakfast is good the shower is great they have hot water which is good
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the shower head had good pressure, and the breakfast is absolutely amazing. The staff were very courteous and hospital. They were all very helpful and I can’t recommend this place enough for someone who is traveling on a budget but wants a nice, clean, safe place to stay. Also, the drinks/snacks they have available for purchase are very affordable. The staff was also very knowledgeable and helped me book travel to and from the city. The staff were absolutely fantastic.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful . The room we have was very clean, spacious and it has all the amenities we needed. Breakfast was plentiful and there were options for my young children . Also very close to coffee shop, restos and art museum , all walkable. Would stay here again for sure ! Thank you to all of the wonderful staff .
Very large shower
Clean bathroom with great towels .
Large room with another bed not featured in this picture
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff friendly. Location excellent. Plenty of hot water. Nice breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Friendly and helpful staff, in a great area with A LOT of restaurants and coffee shops walking distance. Nice, clean and spacious room. They have parking available though is a very safe area, so parking on the street is no problem. Great full breakfast included (several options on the menu) - We will be staying here next time!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second time staying at these place never disappoint def my first option when I travel to El Salvador, fully recommended if you want to stay in a good area and easy to move around there's restaurant, bars, cafes just walking distance .
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Jenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy very clean hotel boutique!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are large. Staff was very helpful.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect small hotel in a great location!
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My biggest concerns when booking were the noise complaints and the parking situation. Parking was perfect for the week we were there; like 4 cars fit in the front and they also have more space in the backyard area. I would rate the place more of a 3.85 than a 4 because the noise levels and lack of insulation were a problem + they should provide more toilet paper, a clothing iron, and hair dryer. I was not thrilled about the loud club that blasts music from blocks away on the weekends and you can also hear every conversation outside of your bedroom door. We were usually tired so we weren’t woken up per se, but the noise was there. The room and hotel themselves very clean though the bedding may have had a few hairs. Overall, this hotel worked for my partner and I to sleep and shower and take off to other parts of the country every morning and the staff was kind. But I don’t think we’re cut out for “boutique” hotels, though that’s more of a personal realization lol.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel. We were comfortable and enjoyed the delicious breakfasts.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the breakfast was good.
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, good breakfast and incredible staff. The area is very safe for walking and with dining options nearby.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air Conditioning and hot water worked as promised. Super clean and the breakfast was awesome!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean newly renovated hotel tucked away n a very safe friendly area. Staff friendly and breakfast good.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and the personal is super friendly.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms were clean
Stayed 1 night in Apr 2025
Verified

6/10 Okay

katherine

Liked: Staff & service
Disliked: Amenities
I did like the location very convenient, but at night was noisy.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice small hotel, courteous staff, close to many shopping and dining options
Stayed 1 night in Feb 2024