Search Hotels Near San Juan Gate, San Juan

"Here’s a polished, clear, and firm review you can post: ⸻ Unfortunately, the photos posted online do not accurately reflect the actual condition of the property. While one of the rooms shown may resemble what is advertised, the room we stayed in was very different. Our room had a strong mildew smell, which made the stay uncomfortable. The space itself was extremely small—so much so that there was barely any room between the bed and the bathroom. You couldn’t even open the bathroom door without it hitting the bed. The bed was also very small; my husband could not fit comfortably, and his feet hung off the edge. In addition, we noticed stains on the sheets and pillowcases, which raised concerns about cleanliness. Overall, this experience did not match the expectations set by the listing, and that was very disappointing."

"Ac was cold room was clean awesome location"

"Great location, great staff, street noise effected sleep if you chose the front suites, no elevators."

"Beautiful hotel with spacious rooms. We stayed in a terrace suite and the space inside the room was quite expansive. The terrace had lots of space as well. The room was just beautiful, clean, and well maintained. The hot water didn’t take too long to warm up which was nice! The rooftop bar closed on most days during our stay, but we were aware of this as the hours didn’t coincide with our travel dates. We did get to check it out one night and the view was wonderful. As far as noise level, you can definitely hear the city around you but we weren’t bothered by this. Viejo San Juan is a lively place. Enjoy the sounds as part of your experience!"

"It is in a good location, however the lack of windows make the experience weird. The staff is not too frinedly. They offer some discounts for the restaurants that are not applied. The pool is more a “jacuzzi”. I found a room for $535 dollars a little but too expensive. "

"The property was close to main attractions and restaurants. The staff was friendly and helpful. My luggage arrived late and the front desk staff were very helpful and attentive. They immediately called me once it arrived and kept it safe. Overall a great stay! "

"For my first trip to Puerto Rico I stayed in one of their apartments in Old San Juan with a friend. I must say this was an excellent choice!!!!! The apartment is located in one of the classical buildings in the region right in front of la Fortaleza which meant there was round the clock security in the area which felt very safe. Great location and we where within 5 to 10 min walking distance from everywhere in old san juan. During my entire stay there we're no issues with lights going out or not having running hot water and we had our own washer and dryer. The building is perfectly preserved. If you're visiting Puerto Rico I highly recommend staying in at one of their properties. The check in was done via email/phone and it came by seamless with no difficulty in checking in. My only negative is one of our restrooms had a foul smell coming out of one of the shower drain. Aside from that I truly enjoyed my stay and recommend to stay at one of their properties"

"It was a great location, the staff was helpful and everything was comfortable."

"Pasé 4 días increíbles aquí. El hotel es muy acogedor y está ubicado perfectamente en el centro de todo. El personal es maravilloso y muy atento, te hacen sentir muy bienvenido desde el primer momento. ¡Excelente opción para quedarse en la isla!"