"The check-in was horrible. The male with the Padres jersey on 5/20th ignored my Bonvoy membership and would acknowledge parking options. He said “ the room is not ready”. Finally got notification that room was ready … it was unclean.. next day we were to meet relatives but were delayed because (this is a truly a joke) the shower had empty bottle of conditioner. It took several calls and no 45 minutes later, we received conditioner and the body lotion never made it to the room.
Dirty, bad service and wasn’t able to shower. What a shame!!!!"