Skip to main content

Sereno Hotel

Property class: 3

Choose dates to view prices

You can look forward to a terrace, a garden and a bar at Sereno Hotel. Treat yourself to a massage at the on-site spa. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Room service
The current price is ฿1,905
฿2,248 total
includes taxes & fees
4 Oct - 5 Oct

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

A hotel room with two beds, wooden headboards, and exposed brick walls.

Standard Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room

A bedroom with a large bed, a wooden nightstand, a hanging clothes rack, and a chair.

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a wooden headboard, a small table, and a window with wooden shutters.

Family Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Bed
  • Free Wi-Fi
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Zona Centro, a neighbourhood in San Cristóbal de las Casas, is home to Sereno Hotel. Centro Cultural de los Altos and Ex-Convent of Santo Domingo are local landmarks, and some of the area's attractions include Arco de El Carmen & Centro Cultural El Carmen and Orquídeas Moxviquil Botanical Garden. Visit our San Cristóbal de las Casas travel guide
Map
Av. 16 de Septiembre No. 22, Centro, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • A collection of colorful, textured sculptures.
    Mesoamerican Museum of Jade
    2 min walk - 0.2 km
  • A historic church with ornate architecture and a clock tower, surrounded by a cobblestone plaza and streetlights.
    San Cristóbal de las Casas Cathedral
    3 min walk - 0.3 km
  • A historic plaza with colonial architecture, including a church with a bell tower and a building with a red archway.
    Plaza 31 de Marzo
    3 min walk - 0.3 km
  • A detailed facade of a historic church with ornate carvings and a large central doorway.
    Ex-Convent of Santo Domingo
    7 min walk - 0.6 km
  • A vibrant market filled with colorful textiles, jewelry, and accessories.
    Santo Domingo Handicraft Market
    8 min walk - 0.7 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    74 min drive

Restaurants

  • La Tertulia
    2 min walk
  • Café Bar Revolución
    1 min walk
  • Casa Luna
    2 min walk
  • El Barcito
    2 min walk
  • El Fogón de Jovel
    1 min walk

About this property

Sereno Hotel

  • Remodelled hotel, renovated in 2024 and located in Zona Centro
  • You can look forward to a terrace, a garden and a bar at Sereno Hotel. Treat yourself to a massage at the on-site spa. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
  • Luggage storage and tour/ticket information
  • Room features
  • All guestrooms are individually furnished, and have comforts such as premium bedding, as well as amenities such as free WiFi.
  • More amenities include:
    • Hairdryers and shampoo
    • 42-inch plasma TVs with cable channels
    • Private gardens, heating and daily housekeeping

Similar properties

A courtyard with a central water feature, surrounded by potted plants and a seating area.
Hotel La Casa de Mama
Barrio de La Merced
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
9.0 out of 10, Wonderful, 533 reviews
The price is ฿1,615
฿1,906 total
includes taxes & fees
5 Sept - 6 Sept
Hotel La Casa de Mama
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Airport shuttle on request

Food and drink

  • A bar/lounge
  • Hosted evening meal available on Tuesday for a fee of MXN 400
  • Snack bar/deli

Restaurants on site

  • INDÓMITO

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No lift
  • Smooth flooring in public areas

More

  • 1 floor
  • Colonial architecture
  • Designated smoking areas
  • Renovated entire property - July 2024

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 250.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 250.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 250.0 per day
  • Hosted evening meal: MXN 400

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Sereno Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 250.00 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Sereno Hotel?

As of 4 Sep 2026, prices found for a 1-night stay for 2 adults at Sereno Hotel on 4 Oct 2026 start from ฿1,905, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sereno Hotel?

This hotel doesn't offer parking.

What time is check-in at Sereno Hotel?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Sereno Hotel?

Checkout is at noon.

Where is Sereno Hotel located?

Located in Zona Centro, this spa hotel is steps away from Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral. Museo de San Cristóbal and Ex-Convent of Santo Domingo are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.