Hotel Palacio de Moctezuma

Property class: 3.5

Choose dates to view prices

San Cristóbal de las Casas Cathedral is located near Hotel Palacio de Moctezuma, which provides a garden, a fireplace in reception and a business centre. The on-site Mexican cuisine family restaurant, Restaurante Noche Buena, offers breakfast and lunch. Free in-room WiFi and a bar are available to all guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Housekeeping
The current price is ฿1,466
฿1,730 total
includes taxes & fees
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Double Bed

A bed with a blue and yellow bedspread, a white towel, a blue pillow with a patterned border, and a vase with yellow flowers on a nightstand.

Standard Room, 1 Double Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

A hotel room with wooden floors, a high ceiling with exposed beams, and a bed with a yellow bedspread and blue pillow.

Standard Triple Room, Multiple Beds

  • 22 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Double Room, 2 Double Beds

A room with two beds, wooden furniture, a dresser, and a mirror.

Standard Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Zona Centro, a neighbourhood in San Cristóbal de las Casas, Hotel Palacio de Moctezuma is in the mountains. Museo de San Cristóbal and Mesoamerican Museum of Jade are cultural highlights, and some of the area's landmarks include Church of San Nicolás and Centro Cultural de los Altos. Arco de El Carmen & Centro Cultural El Carmen and Orquídeas Moxviquil Botanical Garden are also worth visiting. Visit our San Cristóbal de las Casas travel guide
Map
Av. Benito Juárez 16, Corner with Francisco León Street, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • A vibrant market filled with colorful textiles, jewelry, and accessories.
    Santo Domingo Handicraft Market
    2 min walk - 0.2 km
  • A historic church with ornate architecture and a clock tower, surrounded by a cobblestone plaza and streetlights.
    San Cristóbal de las Casas Cathedral
    5 min walk - 0.5 km
  • A historic plaza with colonial architecture, including a church with a bell tower and a building with a red archway.
    Plaza 31 de Marzo
    5 min walk - 0.5 km
  • A cobblestone street leading to a historic building with a bell tower.
    Arches of Carmen
    7 min walk - 0.6 km
  • A building with a sign reading "Museo del Jade" and a smaller sign for "La Casa del Jade Museo-Joyeria-Taller".
    Mesoamerican Museum of Jade
    7 min walk - 0.6 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    77 min drive

Restaurants

  • El Tacoleto
    2 min walk
  • El Caldero
    3 min walk
  • Maya pakal
    3 min walk
  • Xocol-Na
    1 min walk
  • Hamburguezas De San Francisco
    2 min walk

About this property

Hotel Palacio de Moctezuma

  • Hotel near San Cristóbal de las Casas Cathedral
  • A garden, a fireplace in reception and a business centre are just a few of the amenities provided at Hotel Palacio de Moctezuma. The on-site Mexican cuisine family restaurant, Restaurante Noche Buena, offers breakfast and lunch. Free in-room WiFi and a bar are available to all guests.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), a 24-hour front desk and luggage storage
    • Smoke-free property, a front desk safe and tour/ticket information
  • Room features
  • All 53 rooms include amenities such as free WiFi.
  • Extra amenities include:
    • Bathrooms with showers and shampoo
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and desks

Similar properties

A traditional building with a tiled roof, arched windows, and a central entrance.
Hotel Hacienda Don Juan
San Cristóbal de las Casas
  • Parking included
  • Restaurant
  • Business services
  • Laundry room
8.8 out of 10, Excellent, 520 reviews
The price is ฿977
฿1,153 total
includes taxes & fees
26 Oct - 27 Oct
Hotel Hacienda Don Juan
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Frequently asked questions

Is Hotel Palacio de Moctezuma pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Palacio de Moctezuma?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Palacio de Moctezuma on 26 Oct 2026 start from ฿1,466, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Palacio de Moctezuma?

Self-parking is free at this property.

What time is check-in at Hotel Palacio de Moctezuma?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Palacio de Moctezuma?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Palacio de Moctezuma located?

Located in Zona Centro, this hotel is within a 10-minute walk of Foro Cultural Kinoki and San Cristóbal de las Casas Cathedral. Santo Domingo Handicraft Market and Church of San Nicolás are also within 5 minutes.

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Reviews

Hotel Palacio de Moctezuma Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Amenities

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 37 out of 56 reviews
Rating 8 - Good. 13 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking, clean room, helpful staff and good breakfasts
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean room, excellent service and location close to downtown and bus station
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice location, professional staff, clean, safe.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and peaceful. It was cold in the wintertime but I believe this was normal for buildings in San Cris. I loved this stay. Being able to park in the parking lot was convenient too.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are cold, dress warm especially at night! It's a great sleep otherwise and very quiet considering its central location.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The employees are very helpful. They need to move the restaurant to the front of the property; it's very hidden.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It is a quaint historical, three storey hacienda that could do with an upgrade. Very limited electrical outlets in the rooms and bedding is quite worn. Location is very good with walking distance to Zocalo, Cathedral,Templo de Santo Domingo and the three vehicle free walking streets of restaurants, shops, bars and bakeries. Be sure to save a lot of time to peruse the artisans markets (100's) around the Templo de Santo Domingo.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was decorated lovely, had a very cozy feeling the room were clean and spacious.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Everything was very clean, neat and tidy. The location is also very good and within walking distance of all the historical attractions and the popular food- shopping streets. Staff were very courteous and helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly staff.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Just the mold in the bathroom bothering me.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Liked: Staff & service
Very charming facility but very minimalistic. They should update the bathrooms atleast. Should be white but no longer white towels, no hand towels provided. We specifically asked that they do not service the room, but when we returned found they had made up the room. The windows and walls are thin, windows right next to beds so very noisy. They charged $110 pesos for a minimal breakfast and when we came out of the hotel saw that right opposite to this hotel was a restaurant offering breakfast buffet for $110 pesos, so felt we were taken for a ride.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Bel Etablissement économique au centre de San Cristobal. La localisation est parfaite. La chambre est tres basique mais confortable. La fenetre donnait sur une cour et il n y avait aucune luminosite naturelle dans ma chambre. Personnel hyper serviable, restau moyen il y a beaucoup mieux dans la ville. Le batiment est tres beau et boen décoré je recommande
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Así es, tiene estacionamiento.
Cascadas El Chiflón
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Todo bien si compran paquetes lo único que no t hacen válido los desayunos en los niños, lo tienes que pagar aparte
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion era adecuada para la estancia, el lugar esta excelente y en buena ubicacion, el lobby tiene buenas ameninades, la limpieza fue buena.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
Fue el mejor servicio que recibimos durante nuestra estancia en el destino turísticoen cuanto al personal.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Seamos claros, es probable que haya mejores hoteles en la zona pero este en especial cumple muy bien su cometido ya que la ubicación es perfecta (puedes moverte caminando a cualquier lado) y un punto que quiero recalcar fue la atención que recibimos, ya que a pesar de tener un par de problemas en nuestra habitación, nos hicieron un cambio sin costo e inclusive a un cuarto más grande y con mejores servicios. Los costos son muy justos y en conclusión, me volvería a quedar aquí. Punto a mejorar sería el restaurante pero tampoco es algo crítico
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Las habitaciones muy viejas mal estado no son como en las fotos, muy pequeñas. Muy buena ubicacion y estacionamiento
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
El hotel muy bonito y bien ubicado , las habitaciones limpias , lo unico que no nos gusto es que daban a un pasillo miy transitado cerca del restaurate lo cual ocacionaba mucho ruido
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo impecable. Un trato amable y un lugar hermoso para quedarse.
Stayed 2 nights in Oct 2025