Located in the heart of Palau, this welcoming hotel combines comfort with practicality. Guests enjoy free WiFi in their rooms after savoring meals at the on-site restaurant. The 24/7 front desk team stands ready to assist with any needs during the stay.
Reviews
4.04.0 out of 10
Popular amenities
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
Gym
Breakfast available
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At Palau Hotel, you can look forward to a coffee shop/cafe, laundry facilities and a gym. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self-parking
Continental breakfast (surcharge), a 24-hour front desk and concierge services
Coffee/tea in reception, a lift and smoke-free property
Room features
All guest rooms at Palau Hotel boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Check-in start time: 1:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 31 March 2022 to 1 January 2025 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: PHP 1000 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: from approximately PHP 100.00 for adults and from PHP 100.00 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is Palau Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palau Hotel?
Self-parking is free at this property.
What time is check-in at Palau Hotel?
Check-in start time: 1:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Palau Hotel?
Checkout is at noon.
Where is Palau Hotel located?
Situated in San Carlos City, this hotel is 12.1 mi (19.5 km) from Mayana Peak and within 32 miles (52 km) of Canlaon City Sports and Cultural Center and Gaisano Grand Mall Balamban. Balete Tree and Mount Canlaon are also within 32 miles (52 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.0
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 2 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
Reviews
Verified
2/10 Terrible
TING Tiew Hee PETER
12 Jan 2025
Hotel. Com non registered with palau hotel canlao.
This hotel was
not registered online booking with your hotels.com. thus the booking offers was not accepted by the hotel palau for my 7 days stayed.. I ended up paying the complete full rates of 11,850pesos. This should not be happening. The refunds exercise should be implemented to customer like me...