There were cockroaches and ants in the first room I was in, and then they switched me to a different room, which also had cockroaches in it, and the TV did not work
Cleanliness was lacking, there were cockroaches in the room. Restroom exhaust fan wasn’t working, some of the room lights weren’t working. Continental breakfast as advertised was not provided.
Not a good experience. There was water on the floor in our room. Tried to get another room but said they were booked. Still waiting for refund. Had to drive another hour at 1am to find another hotel with availability.
เข้าพัก 1 คืน, กรกฎาคม 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Ray
10 ก.ย. 2025
Staff was great, rooms were clean and it was quiet.
Todo estuvo muy bien, una zona tranquila y con buenas tiendas para ir de compras
เข้าพัก 2 คืน, พฤศจิกายน 2024
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Johnny
20 เม.ย. 2026
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Never even
Checked in. Super sketchy….
เข้าพัก 2 คืน, เมษายน 2026
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
ARIEL
25 พ.ค. 2026
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
I paid for accommodation including breakfast for two. the staff simply said, "we dont offer breakfast here. im not sure why they have not yet updated it online". and that's it. loss $
This place was horrible. It smells of mold. Carpets were stained and full of grass. Bed had stains on the covers, and roaches were on the wall and inside the a/c unit. When I asked to cancel my reservation because of the roaches, the clerk asked "is that all?" As if the roaches weren't a problem. Only gave 1 start because I couldn't give 0! Plus the back door was propped open and all windows on the hallways were open. Definitely didnt feel safe
I appreciated the quietness of the facility because we were so tired having driven from Houston and then attending a super long UTSA graduation. Having said that I was disappointed regarding the cleanliness of the room. The toilet seat was very loose, dried poop on the outside of the toilet bowl, and carpet so filthy that my feet were literally black.
Ofrecen desayuno y ningún día durante la estancia hubo, solo cafe, pregunté en el hotel y dijeron que no había, le falta una buena renovada, la alfombra en mal estado y la habitación con mal olor. La ubicación excelente pero de saber que no había desayuno no hubiera reservado, eso es publicidad engañosa.