Staff was top notch and hotel was comfortable but rooms needed bit of repair to walls and shower. Location was great for a 15 to 20 minute walk to most of the sites.
We stayed here for four nights check in was good. Our room was fine. The bed was very comfortable. The comforter was great,bathroom tiles and such were a little old but seemed to be clean. The location was very good 10 to 15 minute walk to old town, easy bus routes, easy walk to Train station. we really enjoyed our visit there.
Some of the front desk staff was grumpy, air conditioning was struggling to maintain temperature. The hotel itself was overpriced compared to other, much better hotels that we stayed at during our Europe trip.
เข้าพัก 3 คืน, สิงหาคม 2026
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
jessica
27 ส.ค. 2026
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Did not like the location of the property, and initial interaction as I arrived early was not the most pleasant one.
The location is great, near walking distance of everything you could see in that area. Salzburg is a quiet city, so the hotel is fine for the city. Certain things I am used to having in a room: an iron to press the clothes, this is something you have to request and then take it back to the reception. In general, a good place to stay.
Older hotel, but in good location. You get free bus tickets during your stay which is a great freebie.
AC was only marginally useful, but then it was 90F outside.
The property was nice and the staff was great especially the young lady that checked us in. She was friendly and very helpful. The only concern was a maintenance man walked in our room before check out . He just knocked once and walked right in. He didn't even wait for a reply
The room was clean but very dated and the air con and the fridge didn't work so made it uncomfortable as it was hot. The staff were really helpful though and it was a decent location, about 25 mins walk from the heart of the old town.
เข้าพัก 2 คืน, มิถุนายน 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Samiksha
20 ก.ค. 2026
ชื่นชอบ: ความสะอาด
It was ok . Could have been better serviced. Not in the center of town .
Air conditioner is not working when we arrived at the lobby for check in. And it was the same in our room! The receptionist moved us to a different room which is almost the same. Plus the shower room barrier is not well maintained and the water just keep on splashing on the floor. I am really surprised regarding this stay considering the brand of the hotel. Hope they can fix this.
Quiet location. Daily supply of fresh fruits at the reception can be of a better quality. I saw apples with shrunken skin were there! The room was ok but the toilet has a weird smell. There is no mini fridge in the room! No ironing facility in the room as well. Staffs were generally friendly and approachable.
เข้าพัก 4 คืน, กรกฎาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Kristy
3 ส.ค. 2026
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The location was not good - quite a walk from the old town area. And in a bit of a sketchy area. The a/c kept turning off and had to be turned on again repeatedly (which is a pain when you’re trying to sleep). Our room was not awesome - some mould in the shower, the tub didn’t drain properly, and the fake wood paneling lighting above the bed was duct-taped together in a couple of spots.
The only saving grace for this hotel is that all of the staff that we encountered were very helpful and kind.