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"Could not use my booking due to a terrible smell in the room after turning on the heater. The odor was extremely strong — a heavy dusty, burning smell coming from the heater that made it unhealthy and impossible to stay in the room. I notified the host immediately and left the property, but the response was basically, “it’s probably just dust burning off and it will get better later because the heater is not used often.” The host also refused to provide any refund. The listing photos were...

"Friendly and helpful staff. Excellent breakfast."

"The Customer Service was great. Pam was nice, friendly, and professional. It was easy to park and everything was clean and neat. I would definitely stay again."

"Clean place, decent breakfast. Convenient to highway"

"The front desk people were very friendly and helpful, the room was very clean I love the breakfast everything was delicious had variety breakfast room was very clean and they kept checking to refill what was needed all of our stay was great I would definitely recommend this hotel It’s very very clean and staff was great"

"Small parking Hard bed"

"Yes, all good!"

"Excellent parking. Breakfast fresh and good."

"If you’re planning to explore the area, you won’t find a better location- it’s a half hour or less from everything! The staff is the absolute best- always friendly and helpful. Daily maid service is rare these days and was very much appreciated. Beautiful hotel and grounds. Breakfast is included and offers enough variety that we had something different each day. Fresh fruit was a plus! Ingles grocery store is close and we ended up planning and cooking most other meals in our room after a day of...

"Excellent clean room and facilities. The staff was courteous and customer service oriented. Added bonus; free breakfast."

"The bedding was very comfortable. The breakfast options were great. Bonus having Mexican restaurant right there."

"Loved our stay my only complaint is the parking - It’s either $50 a day for valet or $30 a day for self parking that turns over at 5a so you’re paying for at minimum 2 days. Also getting to the parking with luggage is a nightmare"

"This is a wonderful (c.1880) National Historic Register property with fine rooms, exceptional staff,great atmosphere,nice breakfast and fun afternoon social hour. Location perfect for walking Hendersonville."

"Clean room, Breakfast was simple but adequate."

"Wonderful cabin."

"Easy parking. Off the beaten path but close enough to some fine dining. Room was nice and cozy. "

"This hotel is a regular stop for our family. Spacious rooms. Comfortable beds. Great continental breakfast!"

"Very nice, very clean. Seems new. The hotel was almost empty (no events that night?). In spite of this, we did hear some noise when in the room. The staff was friendly. "