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"Great staff and a friendly welcome made my one night stay quite enjoyable. The food was great both in the evening and morning especially being sat outside on the terrace next to the River Avon which was a very pleasant experience. It was extremely hot weather during my stay and the current lack of AC made sleeping difficult especially with the large noisy room fan provided. However I understand that AC is due to be installed shortly so I wouldnt hesitate in staying at the hotel again if work...

"Well located, spotless and spacious room and bathroom. Lovely staff. Excellent buffet breakfast - croissants and pains au chocolat up there with the best I've ever eaten."

"Lovely large room, comfy bed sand very dog friendly. Lots of parking and advantage of park and ride into Bath 10min walk away. Excellent Sunday roast and fantastic breakfast will definitely be back!"

"Staff very helpful great food comfortable rooms"

"Too small family room( 2 adults and 2 kids), and too small bathroom and toilet. Family room should have more space . Need more cloth hangers. We stay only 1 night so its ok to bear, but if more than 2 nights,it could be terrible experience."

"Have stayed here before. Great to have accessible parking near the hotel on arrival. Staff really attentive and helpful at all times. Delicious breakfast with lots of choices. Handy bus stop into the centre of town so taxis not needed. Always an enjoyable stay."

"We had twin beds & I had a double quilt cover on mine it had such a big hangover I kept getting my foot stuck in it. They didn’t clean our room on the Sunday for some reason? We managed using our towels twice & making our beds. We had to keep calling down for more coffee & sugar, coffee machine didn’t work one day seemed it was full of expired coffee caps, wile doing it he spilt some coffee over the bin onto the floor & just left it !! On the first day we needed help with air conditioning....

"The hotel is in a perfect location and while the rooms are small, they provide everything needed for your stay. The staff is very friendly and helpful as well. I would stay again."

"it was great!"

"Staffs was so friendly and helpful. The room was so clean and quiet. Convenient to go to the landmark. "

"The hotel was clean, staff were very pleasant and helpful. Hotel location is convenient, but for foot passengers travelling with baggage, it's not so good. You have to walk a fair distance down a winding pathway, then push or pull your baggage up the hill for your return. When it is raining, this is very unpleasant. Not happy with this at all."

"My room wasn’t ready when I arrived and had to wait until 4:15pm for my room with a child and health issues after lengthy traveling. Not enough trowels in the room. Air conditioner in the room broken. Reception Toilets messy with no toilet paper in them. Breakfast a massive disappointment. They are basically trying to save money on everything and it make it unpleasant for the paying customer."

"Everything is good except for parking."

"Stayed here for one night with my special needs young daughter. The staff were all incredibly friendly and helpful. Had a relaxing night as the bed was comfortable and there was AC in the room. The room was clean and well kitted out with an iron and tea and coffee. However, the carpet was a little ropy and needs upgrading soon. Also, the bathroom had no working extractor fan so not good. Breakfast was OK - it was buffet style, warm and consistently topped up. Overall, an OK stay."

"Fabulous property !! Very nicely designed and well-maintained. With good parking and conveniently located close to the city centre. My wife and I loved our stay."

"Great location. Comfortable beds. Very helpful staff."