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Dear Sheida, thank you for the excellent review of your stay at Hampton Inn & Suites Salt Lake City-West Jordan. We appreciate you pointing out our spotless and serene accommodations. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!Michael Beltran - General Manager
Standard upscale businrss hotel. Nothing bad but nothing outstanding
Charles
Stayed 5 nights in May 2024
Response from GM on 14 May 2024
Dear Charles, it was a pleasure welcoming you to the Hampton Inn & Suites Salt Lake City-West Jordan. Thank you for the compliments on our accommodations and our attention to detail. We appreciate you choosing us for your visit to Salt Lake City, and we hope you will come back and stay with us again soon.Michael Beltran - General Manager
Thank you for letting us know that your stay was worthy of a perfect five-star rating, Christian! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Michael Beltran - General Manager
Mary Cheryl, thank you for the excellent review of your stay at Hampton Inn & Suites Salt Lake City-West Jordan. We appreciate you pointing out our convenient location to everywhere you wanted to be! We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!Michael BeltranGeneral Manager
Property was night and kept clean, the staff was friendly and helpful. Wish the hot tub was still there.
Suzanne
Stayed 1 night in Apr 2024
Response from GM on 25 Apr 2024
Suzanne, it was a pleasure welcoming you back to Hampton Inn & Suites Salt Lake City-West Jordan. Thank you for mentioning how much you enjoyed our fresh accommodations and friendly hospitality. We do, however, regret any disappointment caused by the change to our amenities and apologize for the inconvenience. Thank you for choosing us, and we hope to see you again soon.Michael Beltran - General Manager
Janice, it was a pleasure to welcome you to Hampton Inn & Suites Salt Lake City-West Jordan. Thank you for mentioning how much you enjoyed our fresh accommodations and friendly hospitality. Our thoughtful and devoted staff work hard to ensure we exceed our guest’s expectations throughout every guest’s stay. Thank you for choosing us, and we hope to see you again soon.Michael Beltran - General Manager
Jose, thank you so much for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us at Hampton Inn & Suites Salt Lake City-West Jordan, and we hope to welcome you back again soon!Michael Beltran - General Manager
Thank you so much for the perfect five-star rating, Natalie! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us at Hampton Inn & Suites Salt Lake City-West Jordan, and we hope to welcome you back again soon!Michael Beltran - General Manager
Linh, thank you so much for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay at Hampton Inn & Suites Salt Lake City-West Jordan to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Michael Beltran - General Manager
Dear Lehi,Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hampton Inn & Suites Salt Lake City-West Jordan.Michael Beltran - General Manager
10/10 Excellent
Pedro
15 Apr 2024
Pedro
Stayed 1 night in Apr 2024
Response from GM on 7 May 2024
Pedro, thank you for being our guest, and for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Michael BeltranGeneral Manager
6/10 Okay
Winnie
Business traveller
9 Apr 2024
Liked: Cleanliness, staff & service, amenities
The bed can be replaced with new one. I stayed for 4 night, 4 of 4 I wake up with back pain. I was on business travel. You can tell the dip on the bed. Something to think about.
Winnie
Stayed 4 nights in Mar 2024
Response from GM on 10 Apr 2024
Winnie, thank you for taking the time to provide your feedback. We appreciate your choice to stay with us, yet we want to apologize for any discomfort caused by the condition of your mattress. We are grateful for your insight and hope you will give us another chance to provide you with a better experience at our hotel.We look forward to welcoming you here again. Michael Beltran - General Manager
It was quiet and comfortable, very convenient for shopping.
Hana
Stayed 3 nights in Apr 2024
Response from GM on 8 Apr 2024
Hana, thank you for the excellent review of your stay at Hampton Inn & Suites Salt Lake City-West Jordan. We appreciate you pointing out our convenient proximity to all the great shopping outlets nearby. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!Michael Beltran - General Manager
10/10 Excellent
Bryan
2 Apr 2024
Bryan
Stayed 1 night in Apr 2024
Response from GM on 22 Apr 2024
We are absolutely delighted knowing you enjoyed every aspect of your recent stay; thank you so much for the perfect five-star rating, Bryan! We appreciate your choice to stay with us at Hampton Inn & Suites Salt Lake City-West Jordan, and we hope to welcome you back again soon!Michael Beltran - General Manager
Thank you for staying with us, Brian! We are glad to know that throughout your visit, we were able to provide you with a great stay, and we love knowing you plan to return. All of us here at Hampton Inn & Suites Salt Lake City-West Jordan look forward to your next visit.Michael Beltran - General Manager
Safe, shopping nearby, very convenient for what I needed the hotel for and very easy parking. Would recommend.
Tonya
Stayed 1 night in Mar 2024
Response from GM on 2 Apr 2024
Tonya, thank you for the excellent review of your stay at Hampton Inn & Suites Salt Lake City-West Jordan. We appreciate you pointing out our convenient location to so many great retail outlets. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!Michael Beltran - General Manager
10/10 Excellent
Valena
Travelled with family and small children
24 Mar 2024
Liked: Amenities
It was nice n clean and the attendant was very friendly.
The only bad thing was the bed was hard.
Valena
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Thank you for sharing your experience with us, Valena! While we were pleased to read that you loved our exceptional hospitality and fresh accommodations, we do apologize for any discomfort caused by the firmness of your mattress. We are grateful for your candid feedback and hope to have the pleasure of hosting you again soon.Michael Beltran - General Manager
Great area, quiet for a city stay. Rooms very clean, beds comfortable. Right by great shopping and dining options.
Sarah
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Sarah, thank you for the excellent review of your stay at Hampton Inn & Suites Salt Lake City-West Jordan. We appreciate you pointing out immaculate accommodations in addition to our convenient proximity to so many great shopping and dining opportunities. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!Michael Beltran - General Manager
The staff was always nice. The room was HUGE and it was clean, not spotless but cleaner than expected these days.
I’d stay here again and likely will.
stephen
Stayed 1 night in Mar 2024
Response from GM on 21 Mar 2024
Stephen, it was a pleasure to welcome you to Hampton Inn & Suites Salt Lake City-West Jordan. Thank you for mentioning how much you enjoyed our friendly hospitality. Our thoughtful and devoted staff work hard to ensure we exceed our guest’s expectations throughout every guest’s stay. Thank you for choosing us, and we look forward to welcoming you again the next time you're in Salt Lake City.Michael Beltran - General Manager
Dear Jennifer,Thank you for reviewing your stay at Hampton Inn & Suites Salt Lake City-West Jordan. We are glad you chose us as your home away from home in order to take advantage of all that our beautiful area has to offer. Our highest priority is making sure you have a comfortable and carefree stay, and we are happy we made that happen for you. We look forward to welcoming you again whenever your travels bring you back to the area.Michael Beltran - General Manager
8/10 Good
Jerry
10 Mar 2024
Jerry
Stayed 2 nights in Mar 2024
Response from Manager on 30 Mar 2024
Dear Jerry,We are delighted you enjoyed your stay at Hampton Inn & Suites Salt Lake City-West Jordan. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. It was our pleasure accommodating you, and we look forward to your next visit with us.Michael Beltran - General Manager
Sue Anna, we are delighted to read that you had a great stay with us! We appreciate your kind remarks and hope to welcome you back again soon!Michael Beltran - General Manager
10/10 Excellent
Shalene
24 Feb 2024
Shalene
Stayed 2 nights in Feb 2024
Response from GM on 20 Mar 2024
Shalene, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Michael Beltran - General Manager
Corinne, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again the next time your travels bring you to Salt Lake City!Michael Beltran - General Manager
The front desk staff was great. I was a little needy and they fulfilled them all.
Shannon
Stayed 1 night in Feb 2024
Response from GM on 19 Feb 2024
Shannon, it was a pleasure to welcome you to Hampton Inn & Suites Salt Lake City-West Jordan. Thank you for mentioning how much you enjoyed our friendly hospitality. Our thoughtful and devoted staff work hard to ensure we exceed our guest’s expectations throughout every guest’s stay. Thank you for choosing us, and we hope to see you again soon.Michael Beltran - General Manager
8/10 Good
Kevin
Travelled with partner
18 Feb 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The alarm clock had no led light and went off in the middle of the night. Had to remive the backup batteries to get the clock to keep from going off
The TV remite didnt have a ba k and batteries kept falling out.
The window shade would not go up.
Shower curtain is installed to far in and makes the shower confined feeling.
Very low water pressure in the shower.
Kevin
Stayed 1 night in Feb 2024
Response from GM on 19 Feb 2024
Kevin, thank you for taking the time to share about your recent visit. While we're pleased to know you had an overall pleasant stay, we do apologize for any difficulty you encountered with the various amenities in your guest room. We regret the disappointment these issues caused and hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Michael Beltran - General Manager
Ajith, thank you for the excellent review of your stay at Hampton Inn & Suites Salt Lake City-West Jordan. We appreciate you pointing out our cozy, comfortable accommodations. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!Michael Beltran - General Manager
10/10 Excellent
Danny
18 Feb 2024
Danny
Stayed 1 night in Feb 2024
Response from GM on 19 Feb 2024
Danny, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Michael Beltran - General Manager
Jose, it was a pleasure welcoming you to Hampton Inn & Suites Salt Lake City-West Jordan. Thank you for mentioning how much you enjoyed our friendly hospitality. Our thoughtful and devoted staff work hard to ensure we exceed our guest’s expectations throughout every guest’s stay. Thank you for choosing us, and we hope to see you again soon.Michael Beltran - General Manager
Amber, thank you for the perfect ten rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Michael Beltran - General Manager
Jeanette, thank you for staying at the Hampton Inn & Suites Salt Lake City-West Jordan and sharing your kind remarks. We continually strive to provide our guests with the most memorable experience, and we are delighted knowing that our breakfast was a highlight of your stay. We hope that you will consider us your home away from home, and we look forward to seeing you again!Michael BeltranGeneral Manager
Very nice front desk. Great breakfast. Clean room..very happy. Would stay again
Terresa
Stayed 2 nights in Feb 2024
Response from GM on 4 Feb 2024
Terresa, it was a pleasure to welcome you to Hampton Inn & Suites Salt Lake City-West Jordan. Thank you for mentioning how much you enjoyed our friendly hospitality and immaculate accommodations. Our thoughtful and devoted staff work hard to ensure we exceed our guest’s expectations throughout every guest’s stay. Thank you for choosing us, and we hope to see you again soon.Michael Beltran - General Manager
Tuesday, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Michael Beltran - General Manager
Dear Adriana,Thank you for the excellent rating. We are thrilled we met your expectations for a fantastic stay at Hampton Inn & Suites Salt Lake City-West Jordan. We hope to have the pleasure of doing so again on your next visit to the area.Michael Beltran - General Manager
This is in the best location. The staff was quick and nice. The room and the entire facility was very clean and well kept. It was a pleasure staying here.
Kristina
Stayed 3 nights in Jan 2024
Response from Manager on 26 Jan 2024
Dear Kristina,Thank you for choosing Hampton Inn & Suites Salt Lake City-West Jordan. It was great to read that you enjoyed our excellent location and were completely satisfied with your stay. We take great pride in providing clean, comfortable accommodations combined with outstanding service. We look forward to sharing your feedback with the rest of our team. It was our pleasure accommodating you, and we look forward to your next visit with us. Michael Beltran - General Manager
Dear Justin,We appreciate you taking the time to leave your generous rating regarding your recent visit to the Hampton Inn & Suites Salt Lake City-West Jordan. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We hope you will make us your home away from home whenever your travels bring you to our area.Michael Beltran - General Manager
Great service, Nice hotel, clean rooms, good breakfast, and convenient location with shopping near by.
samantha
Stayed 2 nights in Jan 2024
Response from GM on 24 Jan 2024
Samantha, thank you for choosing the Hampton Inn & Suites Salt Lake City-West Jordan for your recent stay and for sharing your experience. We were pleased to read that you loved our friendly hospitality, immaculate accommodations, and could take advantage of our great location and all that the area has to offer. We are delighted to hear you plan to return and look forward to hosting you again soon.Michael Beltran - General Manager
Jennifer, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Michael BeltranGeneral Manager
stay at this property when i need to work at one of our facilities in UT.
Nick
Stayed 4 nights in Jan 2024
Response from Manager on 20 Jan 2024
Dear Nick,Thank you for choosing Hampton Inn & Suites Salt Lake City-West Jordan once again. It is great knowing you experienced another wonderful stay with us! We pride ourselves on both meeting and exceeding expectations, and your feedback will be used to ensure we continue delivering exceptional hospitality to every guest.It was our pleasure having you stay with us, and we look forward to many more visits with you.Michael Beltran - General Manager
2/10 Terrible
Aartje
Travelled with family
15 Jan 2024
Disliked: Staff & service
Aartje
Stayed 1 night in Jan 2024
Response from GM on 15 Jan 2024
Aartje, thank you for choosing our hotel on your recent visit to the area and for taking the time to provide your feedback. We were disappointed to learn that your stay was anything other than exceptional. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Michael BeltranGeneral Manager
10/10 Excellent
Kristine
11 Jan 2024
Liked: Cleanliness, amenities
Kristine
Response from GM on 12 Jan 2024
Kristine, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Michael BeltranGeneral Manager
10/10 Excellent
Kristine
11 Jan 2024
Liked: Cleanliness, amenities
Kristine
Response from GM on 12 Jan 2024
Kristine, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Michael BeltranGeneral Manager
George, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Michael BeltranGeneral Manager
4/10 Poor
Krystal
6 Jan 2024
Liked: Staff & service
Disliked: Cleanliness, room comfort
Krystal
Stayed 1 night in Jan 2024
Response from GM on 8 Jan 2024
Krystal, thank you for taking the time to rate your recent stay. Please accept our apologies for any areas in which we may have fallen short of your expectations. We hope you will give us another chance to provide you with a better experience at our the next time your travels bring you this way. Michael BeltranGeneral Manager
Tuesday, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Michael BeltranGeneral Manager
Room was uncleanly, sticky surfaces, old band aide on carpet, dried noodle stuck to carpet and room had an order, red stain on pillow.
Verified traveller
Stayed 3 nights in Dec 2023
Response from GM on 8 Jan 2024
On behalf of our entire team, we would like to offer our sincerest apologies for the cleanliness issues you encountered in your guest room. Please know that we do not take your concerns lightly, and we are disappointed that this was your experience. We will be addressing this with our housekeeping leadership team, and we hope you will consider giving us another opportunity to serve you in the future. Michael BeltranGeneral Manager
Thank you for choosing Hampton Inn & Suites Salt Lake City-West Jordan once again! It is great knowing you experienced another pleasant stay with us. We enjoyed hosting your visit and hope we will continue to be your hotel of choice when your plans bring you to the area.Michael Beltran - General Manager
10/10 Excellent
Suelyn
Travelled with family
29 Dec 2023
Liked: Amenities
Rooms are so spacious. This is an awesome place for a family to stay.
Suelyn
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Dear Suelyn,Thank you for choosing to stay with us and for taking the time to post a review. We are pleased you and your family had a memorable stay and especially enjoyed our spacious accommodations. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your compliments with our team. It was our pleasure hosting you, and we hope you will stay with us at Hampton Inn & Suites Salt Lake City-West Jordan whenever your travels bring you this way.Michael Beltran - General Manager
10/10 Excellent
Janet
29 Dec 2023
Janet
Stayed 1 night in Dec 2023
Response from GM on 18 Jan 2024
Janet, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Michael Beltran - General Manager
10/10 Excellent
Esther
28 Dec 2023
Esther
Stayed 4 nights in Dec 2023
Response from Manager on 30 Dec 2023
Dear Esther,On behalf of our team at Hampton Inn & Suites Salt Lake City-West Jordan, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Michael Beltran - General Manager