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THE MARK GRAND HOTEL

3.0 star property
Hot springs hotel connected to a shopping centre in Saitama with 2 restaurants

Choose dates to view prices

Photo gallery for THE MARK GRAND HOTEL

Gym
Exterior
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Reception
2 indoor pools
Close to Omiya Park and Railway Museum, THE MARK GRAND HOTEL offers a tranquil escape. Relax at CENTRAL WELLNESS CLUB, the onsite spa or take a dip in one of the two indoor pools. With free WiFi and multiple dining options on-site serving Japanese cuisine for breakfast, lunch or dinner.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Breakfast available
  • Bar
  • Spa
  • Parking available
  • Pool

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | 1 bedroom, free minibar, in-room safe, desk

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | 1 bedroom, free minibar, in-room safe, desk

Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Room, Non Smoking (Check out time: 10:00)

1 bedroom, free minibar, in-room safe, desk

Traditional Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 44 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | 1 bedroom, free minibar, in-room safe, desk

Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Check out time: 10:00)

Double Room, Non Smoking (Check out time: 10:00) | 1 bedroom, free minibar, in-room safe, desk

Double Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (Check out time: 10:00)

1 bedroom, free minibar, in-room safe, desk

Standard Twin Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking (Check out time: 10:00)

Superior Twin Room, Non Smoking (Check out time: 10:00) | 1 bedroom, free minibar, in-room safe, desk

Superior Twin Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Free bottled water
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (Check out time: 10:00)

1 bedroom, free minibar, in-room safe, desk

Twin Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | 1 bedroom, free minibar, in-room safe, desk

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | 1 bedroom, free minibar, in-room safe, desk

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Free bottled water
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | 1 bedroom, free minibar, in-room safe, desk

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Single Room, Non Smoking (Check out time: 10:00)

Standard Single Room, Non Smoking (Check out time: 10:00) | 1 bedroom, free minibar, in-room safe, desk

Standard Single Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Free bottled water
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Located in Shintoshin neighbourhood, THE MARK GRAND HOTEL is connected to a railway/underground station. Railway Museum and Omiya Bonsai Art Museum are cultural highlights and Warner Bros. Studio Tour Tokyo - The Making of Harry Potter is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Saitama Super Arena or Saitama Stadium 2002. Take the opportunity to explore the area for water adventures such as swimming.
Visit our Saitama travel guideOpens in a new window
Map
3-2 Shintoshin Chuoku, Saitama, Saitama, 330-0081

What's nearby

  • Saitama Super Arena - 8 min walk - 0.7 km
  • Omiya Park - 4 min drive - 3.5 km
  • Railway Museum - 5 min drive - 4.8 km
  • Omiya Bonsai Art Museum - 5 min drive - 5.2 km
  • Saitama Stadium 2002 - 11 min drive - 9.9 km

Getting around

  • Saitama-Shintoshin Station - 8 min walk
  • Tokyo (HND-Haneda) - 89 min drive

Restaurants

  • ‪サイゼリヤ - ‬4 min walk
  • ‪麺家 紫極 - ‬8 min walk
  • ‪ミライザカ - ‬13 min walk
  • ‪鳥貴族 さいたま新都心店 - ‬13 min walk
  • ‪杵屋 さいたま新都心店 - ‬9 min walk

About this property

THE MARK GRAND HOTEL

Hotel near Saitama Super Arena
Located close to Omiya Park and Railway Museum, THE MARK GRAND HOTEL provides a coffee shop/cafe, a bar and a health club. Treat yourself to some rest and relaxation at Central Wellness Club, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. In addition to conference space and a steam room, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks include:
  • 2 indoor pools
  • Buffet breakfast (surcharge), self-parking (surcharge) and 6 meeting rooms
  • A lift and a 24-hour front desk
Room features
All guest rooms at THE MARK GRAND HOTEL boast thoughtful touches, such as air conditioning and free stocked minibars, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Housekeeping, electrical adapters/chargers and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (JPY 1,500 per night; includes in/out privileges)
  • Covered extended parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • sereno
  • 日本料理 秋ヶ瀬

Things to do

  • 2 indoor pools
  • 3 hot tubs
  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 4,489 square feet of conference space
  • 6 meeting rooms

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 16 2025 to August 18 2025 (dates subject to change):
  • Hot springs
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4000 per person
  • Covered self-parking fee: JPY 1500 per night (in/out privileges)
  • Covered extended parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system

We should mention

Pool access available from 10:00 AM to 7:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

THE MARK GRAND HOTEL Hotel
THE MARK GRAND HOTEL Saitama
THE MARK GRAND HOTEL Hotel Saitama

Frequently asked questions

Does THE MARK GRAND HOTEL have a pool?

Yes, this property has 2 Indoor pools. Pool access is from 10:00 AM to 7:00 PM. The swimming pool will be unavailable from August 16 2025 until August 18 2025 (dates subject to change).

Is THE MARK GRAND HOTEL pet-friendly?

No, pets are not allowed at this property.

How much is parking at THE MARK GRAND HOTEL?

Self-parking is available for JPY 1500 per night. Extended parking is available for JPY 1500 per day.

What time is check-in at THE MARK GRAND HOTEL?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at THE MARK GRAND HOTEL?

Checkout is at 10:00 AM.

Where is THE MARK GRAND HOTEL located?

Located in Shintoshin, this spa hotel is 0.6 mi (0.9 km) from Saitama Super Arena, and within 3 mi (5 km) of Omiya Park and Railway Museum. Omiya Bonsai Art Museum and Saitama Stadium 2002 are also within 9 mi (15 km). Saitama-Shintoshin Station is 8 minutes by foot and Yonohommachi Station is 22 minutes.

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THE MARK GRAND HOTEL Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 25 out of 30 reviews
Rating 8 - Good. 5 out of 30 reviews
Rating 6 - Okay. 0 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable hotel with large room and for a very fair price
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 Best hotel I have ever stayed at. Will stay again
Stayed 8 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. What a beautiful hotel and spacious room. Wish we could have stayed longer than just overnight. Within walking distance to a couple of train stations.
Stayed 1 night in Oct 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
A very good stay at a modern and pleasant hotel. Staff are friendly and their service is good. The main issue for me was that the gym, whose management is outsourced and caters mainly to the local population, only opens at 9 am and is closed all day on Mondays. This makes it really inconvenient for business travellers that try to stay fit by working out early before the business day begins. Furthermore the gym attracts a charge of JPY 1100 that needs to be settled at entry and cannot be charged to the room
Stayed 2 nights in Oct 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite despite the communication barrier. Hotel was nice, clean and airy. Complimentary drinks was very good
Stayed 3 nights in Aug 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が美味しい
Stayed 1 night in Aug 2025

10/10 Excellent

RUMIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋が角部屋で静かに過ごすことが出来ました。 また、お部屋のお陰で駐車料が無料になりました。 埼玉に来る時はまた利用したいです。(今回2回目の利用です。)
Stayed 1 night in Aug 2025

8/10 Good

Yumi

Liked: Staff & service, amenities, property conditions & facilities
当日予約でしたので、安価で眺めの良い客室に泊まれました。コンビニもホテルの2階にあり便利。 客室の冷蔵庫の飲み物が無料も嬉しかった。 高齢の母を連れていたので、シーツを汚してしまったが客室係の方が、洗濯で落ちるので大丈夫です、と対応して下さいました。部屋は雰囲気が良く、きれいでした。
Stayed 1 night in Aug 2025

10/10 Excellent

Nubia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

YUMIKO

何度も
Stayed 1 night in May 2025

10/10 Excellent

Shinichi

Stayed 1 night in May 2025

10/10 Excellent

Yoshika

Stayed 1 night in Apr 2025

10/10 Excellent

FAN

Stayed 2 nights in Apr 2025

10/10 Excellent

AZUSA

Stayed 1 night in Mar 2025

10/10 Excellent

YUMIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
眺めがよく、部屋はもちろんホテル全体とてもきれいです。今回は13階でしたので湯船とシャワーが別になっていることも嬉しいポイントです。また伺いたいです。
Stayed 1 night in Feb 2025

10/10 Excellent

Yuta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に綺麗でスタッフの方も丁寧に対応してくれます。落ち着いた雰囲気でゆったり過ごせるホテルでした。
Stayed 1 night in Feb 2025

8/10 Good

SEIICHIRO

Stayed 1 night in Feb 2025

10/10 Excellent

Harumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

SUZUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もサービスも良かった
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Wai Man Adeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間有特色，價錢抵住。
Stayed 1 night in Oct 2024

10/10 Excellent

Kotono

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Miyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔で綺麗
Stayed 1 night in Oct 2024

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
さすがPlan do cでした！ 空間、サービス共に最高でした！ また利用させていただきます。
Stayed 1 night in Sep 2024