โรงแรมและที่พักในเซนต์ชาร์ลส์

"."

"Hotel and staff were great. The breakfast was fantastic. "

"We had a good stay. "

"They were very welcoming to my doggies. Nice people. Locally owned. "

"The room was clean and the staff friendly. It is an old motel but was perfect for a quick stay while on the road as it is inexpensive. "

"Super nice hotel. Right downtown! Great rooftop bar! We went to a concert at Woolley’s and it was right around the corner. Will definitely stay here again! "

"Spacious suite with door between bedroom and living areas. On check-in, Parker explained our parking options (rapidly, with an obvious intent to suggest we pay for the $20/daily unlimited in-and-out hotel parking; with a statement that he didn't know the cost of parking on the street (it's $1.25/hour from 9 am to 9 pm; free overnight) and that the ramp across the way was $10/day with no in and out. That made it sound as if we would pay $10 each time we pulled out of that ramp, which is not...

"Everything was great."

"Super Nice place the staff were nice totally loved this place"

"The rooms were very nice and it was great to have a hot breakfast every morning."

"Our room was clean, breakfast was great and the staff was pleasant and accommodating. We had a great stay!"

"Excellent place to stay in downtown Des Moines. So close to many things. Offers free shuttle service to anywhere within a 2 mile radius. Really nice restaurant and bar on site."

"A front receptionist was repeatedly rude to the customers she managed over the phone. She was argumentative and denigrated her customers on the phone….including me. She argued with how I made my reservation - a phone call to Hilton reservations- she stated was made through a third party. That sort of rudeness required a re-think of her people-facing role. She became frustrated, her voices was raised, argumentative and simply rude. Never should she have access to customers. "

"Nice staff and very nice room"

"reserved a two room suite and was unknowingly changed to single room. believe to obtain higher cost. unresolved. reserved six months in advance. unknown charge as well. unmanned hotel so nobody to speak to and customer service is almost impossible to get ahold of. the room we had to take was fine overall but the overall experience was terrible."

"Please let me begin that I have been a Hyatt Rewards member for over two decades. Hyatt Hotels were a go-to”during my business and conference travels. Further, I have stayed at this property a number of times since its opening. I was amazed at the amount of wear and tear at this property. Wood trim on every surface was noticeably scratched, chipped or damaged in some way, the sofa fabric had a tear, etc., making it hard to determine if the facility was clean or not as the air of dinginess was...

"Beautiful place. One of the most spacious places we've ever been My kids were so happy about how spacious the suite was. Staff members were very friendly "

"Distant parking lot due to “structural issues” of ramp. A/C was poor. Staff were friendly enough and accommodating "

"I traveled for work and the staff was friendly from beginning to end. Each person, from valet to front desk were pleasant to work with. The rooms were not carpeted, and instead had linoleum wood flooring, which I was fine with and honestly preferred. Bathrooms were clean, and the area was easy to walk to and from the events center. I'd stay here again. "