"Hotel is still new about a year plus. Location is good. Not far from cihemplas walk & rumah moda. Great Room size, Breakfast spread are marvellous and service staff are excellent. Didn't get their names but all are very helpful. Hotel Maintenance is a plus. All areas look clean and tidy. The swimming pool is a must to visit it's breathtaking."
"Vila nya oke banget dan bener2 buat tempat sepi dan tenang yg jauh dr hiruk pikuk kota , dan pelayanannya oke bagus juga enak banget bawa keluarga besar karna kamar nya besar2 banget dan lengkap banget ada tv, dapur dan ruang tamu.
Tapi akses jalan ke vila nya agak horor ya alias agak susah nu krna di map juga petunjuk jalan nya salah2 semua.. tp nanya2 sama org oke juga dan akhirnya bisa sampai dengan selamat.
Pelayanannya cepet tanggap dan mereka semua stand by juga mau panggil malam...
"This hotel tries really hard; has spacious rooms with high quality furnishings, and excellent personal service (e.g. ringing you up to ask if you want breakfast room service). The location is away from Jalan Cihampelas but it is only a 15-20 minute walk away. Handy for Lembang, Istana Plaza and the airport. Very good value-for-money indeed. Foreigners should be aware that no beer or wine is served."
"Nice hotel. Close to everything and the staff is very nice and professional. I lost my money clip with money in it and after about 12 hours I realized it was lost so I went to the front desk and it was there with the money still in tact. Safe place and trustworthy staff. "
"It was average. The shopping and food we're quite nearby.
Perhaps a signage on the main ròad help. Most vehicles including the taxis often missed the location.
The people who managed the place are really friendly and helpful. Breakfast normalĺy is from 7am to 10am. When we need to check out at 5.30am, I asked them to prepare us 4 hardboiled eggs that we can eat at the airport. At 5.15am not only the eggs are ready, even the breakfast is ready."
"1. We arrived at night. There was a thin quilt on the bed, but extra cover wouldn't be available until the next day.
2. I requested two rooms. I was in one room and my son was to sleep in the next room in what I thought was a two-bedroom apartment. But it turned out that we had been given rooms nine floors apart in a high-rise apartment building and key cards could be used to access only the floors we stayed on, so we didn't have access to each other. When I asked about changing rooms, I was...
