Search Cottages in Rugeley

"Staff are professional and kind. Clean easy access to places we wanted to visit."

"Couldn’t find my booking on the system and had to get someone else to handle it, was waiting ages had to come back later "

"Beautiful hotel . Madeleines bar and Issac’s were well managed with excellent customer service and food . The front desk experience was not what we expect from an hotel of this quality and the manager was not experienced in resolving issues. ( hence the lower ratings) Such a shame as the hotel is amazing. Rooms and building just stunning. "

"Public areas great, bedrooms a little dated. Large, comfortable and practical though. Handy location "

"I had an early flight and travelled by train so I can't comment on breakfast or parking BUT The room was clean and quiet. The location is excellent, easily reached from the train and I could walk to check-in across the carpark in the morning. "

"Nice spacious room and a comfy bed and pillows. "

"Super close to the NEC, Great choice of evening food at resort world 5 min walk max"

"Room was newly refurbed, and done quite nicely. Lots of sockets around, but decided lack of storage. Just one tiny rail with 4 hangars on it, in a double room booked for 3 nights!!! No shelving, and just one drawer in the desk. I had to keep my clothes piled on top of my suitcase, jackets hanging off the back of the chair as there were no hooks either. I asked reception for extra hangars and was told I couldnt have any!!! I was disgusted - never been refused extra hangars in all my extensive travels. There's large new TV, and the bed was comfortable. However the shower is one of those awful static ones - I have long hair and dont want to get it wet every time I have a shower! No breakfast included and parking was an extra £5 per night. But it was the hangar situation that really got me - I mean, surely they could have a supply of some cheap metal hangars to loan out to people. Also no hairdryer in the room, although you can borrow one from reception. I wont be stopping here again though."

"Everything to a decent standard. Breakfast serving area a bit tight."