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"I made a mistake with the dates they were kind enough to refund the money so I could redo the reservation, it helped alot since I had surgery the next morning."

"It's very convenient, clean, and inexpensive. I would definitely stay here again."

"The room was super clean and comfortable. Easy on and off Interstate. Accommodating for those traveling with pets. Will definitely stay here again."

"This hotel was dated, but fine."

"Our bathroom had problems. They gave us keys to another room to utilize that bathroom, good thing we didn’t use it because it was very much occupied."

"Ones of the rooms were semi updated but had it's issues."

"My original reservation got canceled 15 minutes before we arrived because I did not receive the message they sent through expedia until I got there. Why would they try to charge my card before I arrived? It was declined because it had expired and I had received my new card just a few weeks ago. The elevator doors didn't stay open long enough for even two people to get through let alone the 5 in my group."

"They are making lots of modern updates. Felt like a more expensive hotel. Breakfast was great."

"Review Title: HEALTH HAZARD: Severe Bed Bug Infestation & Hostile Staff ​Review Text: ​DO NOT STAY HERE. I checked into this property on [Insert Date] and immediately discovered that the room was heavily infested with active bed bugs. ​When I brought concrete evidence to the front desk staff, they completely refused to acknowledge the issue, lied saying "there wasn't anything," and aggressively refused to issue a refund. Because of the unsanitary and hazardous conditions, I had to immediately...

"Susan was wonderful, happy and helpful. Our dogs even loved her! A good spot to stay in Columbia."

"Hello. I reserved a non-smoking room with 1 king bed at the Columbia, MO location for the nights of 7/9/26 and 7/10/26. I checked into room on 7/9/26 at approx 8:45 pm. The room smelled slightly smoky. I inspected the room. I found signs of bedbugs, the light above the sink did not work, the nightstand was broken, the smoke detector was removed and set on the sink countertop, a cable box was removed from the wall and put on a shelf, there was water on the bathroom floor, the bedsheets were...