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"The staff are so lovely and very helpful."

"As a regular visitor to Down Hall, it was another much enjoyed experience. "

"The hotel was lovely, as were the staff. My concern is the parking, it’s not free even for guests. It is also very confusing, having arrived late and being unaware of the parking charges I am waiting to hear from the parking vendor about the late parking charges. It is only for the confusing and expensive parking charges that we won’t be staying here again. "

"Another lovely stay at this stand up hotel, pleasant & friendly staff, very clean room Health club & breakfast lovely, however some relaxing music in the health club would be a bonus. We will be returning in the summer. "

"Staff were amazing and the setting unbelievable but the rooms are in real need of updating to a modern standard eg no bedside plugs or usb ports for charging devices and the bathroom I stayed in had mould and warped bits of wooden decor "

"The mattress was heavily mouldy and in a very poor condition. The air in the room was terrible, with a strong and unpleasant smell. On top of that, the staff were unfriendly and not polite at all. Overall, it was a very disappointing experience, and I would not recommend this place."

"All is good but the room so old to renovate to best. "