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"Breakfast was excellent. The room was spacious and nicely decorated, but needs some updating. Thete was plenty of space for more drawers for clothes, a table/ rack for a suitcase , and a small table between the chairs would have been useful. The pool and spa area was excellent. The gardens are lovely. The restaurant was heavily influenced by spice - too much for older taste buds, but the chef was accommodating! "

"We had the most wonderful stay. The staff were so helpful and friendly. They left a beautiful cake for my birthday! The breakfast was exceptional, nice view of the canal. The hotel smelt amazing and they had all the amenities you will need. I will definitely be staying again."

"Amazing hotel food in the restaurant was beautiful and lovely experience and nice to see the hotel in such great shape. The spa facilities were great and easy to access and very clean. I would like to especially mention the bar and restaurant staff who worked in the evening who were so so plesent and welcoming making everyone in the resturant enjoy there time. Once again such a great experience."

"Great location Comfy big bed (exec business rm) Air con (though this seemed to be set and we couldn’t programme it to go below 19) Usually quiet Staff go out of their way to give any requests"

"Easy check-in, excellent staff, good bar area (again, excellent staff). Very good food, super local brews. Comfortable bed, great breakfast. Oh, and nice beer garden to boot. Would come here again and, if I lived locally, it would definitely be a regular haunt. Staff are superb."

"Lovely Hotel with very helpful staff. Unfortunately we had a night of no sleep. I informed the hotel that I was celebrating my Mother's 80th Birthday. I paid for a deluxe quadruple room for myself my Mother and my Daughter. The room was pleasant but smaller than images on the website and I feel overpriced for the size of room.Also we were kept awake by wedding guests right outside our window making lots of noise and swearing until the early hours! The hotel jnow my mum was celebratin her 80th...

"Accommodation is fine. Breakfast menu is a selection of fried, unhealthy or coated in butter. Needs to be better to compete with other local providers"

"Clean room ,friendly staff , 100% deserve another visit"

"Wonderful hotel and restaurant on large beautiful property. Excellent staff and very nice rooms. We loved it!"

"Went to breakfast at 10am. Some foods not replenished No bread for toast & no hash browns Otherwise good"

"We were very unimpressed with the state of the building. We were in a tiny room in the attic with a bathroom that had no air con or extraction or any window that would open. The main room had a single socket that was practicably useful but from which it was impossible to position a fan to point at the beds. The patio area outside had broken glass on it that they seemed oblivious to until we raised it. It was cleared up half an hour later. There was torn wallpaper in one of the corridors....

"The room was spacious and the hotel has plenty of parking. The breakfast was very good and the staff really friendly. We enjoyed our stay and would definitely recommend."

"Friendly, professional and caring management. Traveling with my handicapped father and the management team was compassionate and very supportive. A+++ experience. I recommend the hotel for those with handicapped family who wish to enjoy a respectful and caring experience."

"The room was good and very clean. The staff were helpful and let us check in early. Breakfast was very good. The corridor leading to the room was a bit tired."

"Loved the bath tub! Amazing pressure and piping hot water"

"As a couple we really enjoyed our one night stay. Evening meal was superb and breakfast just as good. Staff helpful and friendly. Puddings are awesome ☺️"

"I’ve stayed here many times before. In my opinion this is by far the best hotel I’ve stayed in during my visits to Liverpool. It’s in a great location, not too far away from the city centre. Liverpool One is approximately a twenty minute walk away. It’s a nice walk along the dockside. The hotel is lovely and clean and the staff are friendly and really helpful. The rooms are huge with comfortable beds and the facilities are spot on. We sat and had a drink in the bar area and within a few...