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"The gentleman at the front desk before reception was friendly, full of local knowledge and explained everything fully. The apartment was very clean and full of everything that may be needed. Will definitely book again."

"Will 100% stay here again, from the very start the staff were friendly and informative, the room nice and clean and super dark and quite at night: breakfast and spa/ swim facilities absolutely lovely!!! "

"Lovely updated room! Charming staff, thoroughly enjoyed our evening meal in the Walled Garden restaurant."

"Very friendly and helpful staff. A very pleasant stay. "

"The shopping mall is walking distance and many areas to eat. We like the hotel because it has an elevator as well. "

"Camera pulita, sistemazione comoda per chi è in viaggio verso nord. "

"We were upgraded to a deluxe room on arrive, big spacious room which was clean and tidy and had everything we needed for our nights stay. We stayed for the one night whilst we were in the city to see Lady Gaga, the beds were very comfortable, bathroom clean and shower great. Why this place has a bad reputation I don’t know, I’ve stayed here numerous times over the years and not had a bad stay!"

"Friendly staff "

"The room was clean and quiet. Comfortable bed and nice bathroom. Breakfast was good and the staff were all friendly and helpful."

"Good variety "

"Lovely place to stay"

"One night stay, perfect location to city centre "

"Easy to find, plenty of parking, close to motorway on ram, is a one way system around the hotel. Is part of a business building, reception on 2nd floor with 9 steps down to check in. Restaurant is 9 steps up on this floor. Lifts only go to floors in between so there are 9 steps either up or down to get to rooms. Managed fine with luggage. There is some redevelopment happening but only a little noise. Tram only 5 minute walk. Aldi next door."

"The hotel is lovely. The staff are friendly and welcoming. Our room was large and clean, and the bed was very comfortable. The bee shaped chocolates on the bed was a nice touch. The only downside was the noisy pub/bar opposite the hotel on Oxford Road, the music didn’t stop till 3am. Although this has nothing to do with the hotel, it is worth bearing in mind if you’re a light sleeper as the windows are not insulated enough to keep the noise out. "