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"Friendly staff and a 'home from home' feeling in the cosy pub. Fantastic Sunday roast dinner and a comfortable warm room to complete the evening. "

"From a speedy check in to a lovely breakfast all was excellent. A lovely place to stay."

"Nice staff, pleasant property. The room was beautifully decorated but was like a sauna & we couldn’t cool it down. The bed was super comfy and the food very good. They catered for my gluten allergy very well. "

"It's a good place, clean, basic breakfast. No lifts so we had to carry our suitcases up the stairs."

"Hotel was clean and tidy and room was a good size , bed very comfortable had a good nights sleep . Shame there was a parking charge but that seems to be the norm where ever you go "

"Everything is excellent! The room is beautifully equipped, with superbly comfortable bed, brilliant shower, decent size bath and good Wi-fi. All staff in the pub were friendly and served us with good humour at breakfast, lunch or dinner. Food was brilliant (we ate there every night). Location was just what we were after, small village with no shops, but easy driving distance from larger centres. Plenty of walking trails nearby. Highly recommended."

"A nice welcome at the Norfolk. The bar manager was particularly welcoming and informative. Clearly a professional who spoke to all with a positive and helpful attitude."

"Room recently refurbed, great location"

"The Owners and staff were lovely, Lynn was so helpful and went out of her way. Lynn, Ruby and the handsome Joe was a delight to talk to. Very welcoming and up for a chat, great company when feeling lonely or just want to socialize. The bedroom felt relaxing and the curtians were great at keeping out the cold. Breakfast was delicious and filling. The place is within a walking distance from the train station about a minute at most. Food is not allowed in the bedrooms just as a heads up and...

"Great location"

"Wonderful hotel in the perfect spot, attentive staff, always looking to help, Amazing food in the restaurant, Perfect 10/10"

"Menu was fresh "

"The hotel, staff and food were all excellent, the only downfall is you have to pay to park there which I dont agree with if you are staying there. For that reason I will not stay there again."

"Great great great hotel. Right in the center of town. Quick walk from the train station. Had everything you could possibly want. Highly recommend"

"Good condition, clean, good staff."

"Great hotel. Staff were good but let down with restaurant weekend staff that could have done more. I kinda felt they didn't make an effort asking a colleague or finding out to andwer my questions instead of just saying "I don't know" Got my simple request wrong 3 times which was a shame. In the end I didn't insist anymore as I felt will just add to my stress."

"Nice location, in the deep of Surrey AONB but that’s where it ends. The building itself is dated and needs modernising. It’s great as somewhere to lay your head. Small bathroom, thin pillows and duvets. "

"Nice location, nice room and comfy bed. One negative that we experienced was when we arrived we waited for a while before anyone came and when they did they simply gave us our key, told us our room and that was it. No warmth, not very friendly and was a bit of a shame. Left us both thinking it was a bit off. Other than that, the hotel was lovely. "