2/10 แย่มาก
AMY
เดินทางกับครอบครัว
28 ม.ค. 2026
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
When I went to check in, I was told I needed $200 cash deposit to check in, they would not accept a credit card as deposit because I lived within 25 miles from the hotel. I had to get my 74 year old parents to drive 20 miles in 24 degree temp. with an ice storm on the way to bring the $200. If this is their policy why isn't it stated on their site. My Mom was told she could wait and talk to the manager who would be there in about 30 minutes to see if she would take her credit card, but they needed to get home before the storm set in. This should be noted on their site so people would be prepared ahead of check in. If I had not been able to have the cash I guess I would have lost the room and money that was charged to credit card. Very upset with this policy! The deposit had nothing to do with the price of the room, it was just their rule due to the fact that I lived within a 25 mile radius of the hotel. after the deposit was made they also took my credit card saying they would hold it for incidentals.
AMY
เข้าพัก 2 คืน, มกราคม 2026
