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"Elevator not functioning...had to carry luggage up and down three flights of stairs.....Major credit should have been extended"

"Having airport shuttle early morning was great"

"found a large roach in the shower when i turned the lights on .. huge fellow and disgusting ,had to catch it before my wife would see it. i was lucky i got to the bathroom first. she hates them , terrified of them .the night manager was great , helpful"

"Great room and value. Room was clean. Nice staff. Will stay next year for the Shed."

"Cleanest room we ever stayed in. The property was in excellent condition!! Totally 💯 % staff was pleasant!! Breakfast was eggcellant…even though we were on the later end of breakfast it was fresh and delicious!! A+ all around!! We will be back and recommend this property for sure!!"

"Good"

"From check in to departure, we were impressed by the staff, cleanliness, amenities, and room. We highly recommend Twin Mountain Inn & Suites. We will return!"

"The staff was very helpful with our check in."

"There were ants all in the bathroom. Someone was outside our room smoking & cussing all night. The staff was very nice. "

"We always stay here. Staff is great. Breakfast had a good variety of food. Pool inside and out was nice with a hot tub inside. This is where we will continue to stay."

"Rooms were kinda clean. We stayed 5 daysm"

"This is my 3rd stay in a row at the Compass. That’s how great it is! The prices are so reasonable for what you get which is excellent service , wonderful, spacey and clean rooms and I could go on and on. The pools are beautiful with many different choices for adults and kids. The lazy river, dipping pool for adults, splash fun for kids and can’t forget about the hot tub and indoor pools. What more could you ask for? Ask for Neidra when you check in. She’s terrific! All the service...

"The room smelled like cat urine or mold, the first room they booked us in i walked in on maintenance (holding a child and tons of luggage because no carts were available) had to go back down and get a new room.. lady didn’t know how so took a few minutes. the amenities were amazing, pools were clean and nice. balcony was the only nice thing about the room/ the bathroom too! Bathrooms were spacious and looked be upgraded nicely! i’d probably not stay here again just because the room smelt so bad...

"good location."

"Everything looks nice but on the second night I slept in the other bed and woke up with bug bites."

"Hotel was clean and decent. Wasn't worth the price we paid, but there was a big event in the area so prices spiked. Staff wasn’t very friendly. The front desk employee was playing games on a computer not paying any attention while 2 guests waited at the counter to check in. "

"Service is very nice ."

"Great room for the price!"

"Could be better "

"Wonderful property"