MainStay Suites Moreno Valley Near March Air Reserve Base
2/10 Terrible
"Staff was rude my room got flooded I got no accommodation had to spend the last 10 hours of my reservation trying not to get my luggage and clothes wet"
"Historic charm! This hotel has a level of charm that newer hotels don't. The lobby and other public areas are beautiful. The pool is just right. The staff is nice (but beware that valet can be a longer wait than you want). Note this reservation was for a basic room. And, the room was very basic. The bathroom is outdated - the fixtures in the shower are probably from the 1970's. Maybe a deluxe room has more updates."
"I never stayed they kept my money, and I had insurance and it’s been phone hockey. They had me walking around with workers searching for basic items. I don’t work there. It was a full blown orchestration of theft and ignorance that I just don’t have patience for. As of this time I still am waiting for some compensation as I had to drive to another hotel and pay a second hotel the same night. "
"Friendly staff, however faucet was loose, shower curtain too short which wet floor after shower & last day of stay McCloud not work. If all items are fixed, I would increase my rating to five stars."