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"Staff is great n love the breakfast"

"HORRIBLE place and HORRIBLE customer service! When we arrived, the desk clerk was talking on her cell phone. She saw us and did not end her call or acknowledge us for approximately 15 minutes. We requested a handicap accessible room; however, we were assigned a 2nd floor room and there are NO elevators. We asked for any room available on the 1st floor...because I would not be able to carry my husband up and down the stairs! They claimed not to have any available and refused a refund. We booked...

"Watch out because using 3rd party sites will give you crappy rooms. This was the first time we used Expedia. I’m not impressed, they booked us in a handicap room and the room was damp and musty. They had moisture control boxes in the corners of the room. We made them change our room. The room we got the 2nd time was better. Do Better people!!!!"

"Such a welcoming and friendly front desk staff. Stayed only one night while in town for a wedding in early May. The room seemed to have some updates such as charging plugs on the sides of bed, and laminate flooring - cleaner than carpet. It was a nice stay!"

"Comfortable bed. Clean room, plenty of space."

"Heather was great,"

"The room was clean and the decor cool."

"Place is run done"

"The staff especially the day person were simply just excellent. Thank you and God bless you all!"

"We get there they start to put us in a room we hadn't reserved. They did get us in the right room. Maid service wasn't that great don't think they ever came in to check anything. Couch in the room was broke down. No hand soap in the bathroom."

"Parking was awesome the place is old but it was clean and the service was great "

"T"

"Check in was easy. We didn’t have wash cloths and none were available until the next morning. No shampoo, tissue box only had 3 tissues. The floor was dirty and the refrigerator was wired to a wall switch, so we cut the switch off and it caused the refrigerator to cut of and almost ruin our medicine that has to stay refrigerated. Kids that obviously belonged to the manger were loud and playing in the hallway before 9:00 am. I had to dodge balls, kids, and riding toys in the hallway."

"This hotel was exactly what you would hope for at the pricepoint. It wasn't fancy, but the staff was friendly, everything was clean and worked well, and the beds were reasonably comfortable. We had a good experience, and wish that every roadside hotel we stayed at was as good!"

"The property was well maintained, clean and ample parking. There was no breakfast to speak of, just a single household coffee pot. But it worked out well for the price."

"The rooms were nice and clean. The beds are excellent and the pillows staff was pretty helpful with things. Most of them were nice the breakfast you have to pay for and was not worth it. It was cold the link sausages looked like leather and trying to eat them was tasteless dried out it eas like chewing on leather there were eggs, bacon biscuits with sausage French toast, and all of it was cold not worth a 10.99 and that’s with a coupon"

"Awesome breakfast!"

"Staff was awesome."

"Nicest place to stay in Neosho MO"

"Breakfast was well diverse. Hot food, breakfast sandwich, bacon, scrambled eggs, waffles, oatmeal and dry cereal. All tasted delicious. The air conditioning is run from the wall across the room from the air conditioner, just like at home. well done and cool Cannot say enough about the staff: helpful, kind, friendly. everything was well run and smooth. "