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Reviews of Hilton Barra Rio De Janeiro

4.5 out of 5
Hilton Barra Rio De Janeiro
1430 Abelardo Bueno Avenue, Rio de Janeiro

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 1000 reviews" "
Rating 8 - Good. 173 out of 1000 reviews" "
Rating 6 - Okay. 43 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

lap

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet and clean, friendly staffs, we had a nice size room that feels very comfortable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Giriraj

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay!
Stayed 6 nights in Mar 2024

6/10 Okay

KERT, Milwaukee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed for a total of 6 nights and chose this hotel because we know what we can expect out of a Hilton hotel; however, was disappointed in the fact that there is only one restaurant in the hotel and the menu was limited. The breakfast was decent the first 2 days but after the 3rd day, it was the same stuff I ate the previous day and many times it tasted not as fresh. I was also disappointed in the 3 or 4 doormen who barely greeted you, and never opened the door of our taxi when we got in or out. After awhile we wondered why they were at the door because there was never any interaction with them as we came and went. Other than that, the rooms were nice, the front desk staff was nice and the area felt safe.
Stayed 6 nights in Mar 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility... The best spot in the area.
Stayed 4 nights in Mar 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The infinity pool overlooking the city was a highlight! We had a nice dinner at the restaurant and ended our day walking to the shopping mall. The garden area is so beautiful and a great spot to take some pictures! Thank you for a very pleasant stay!
Stayed 1 night in Mar 2024

10/10 Excellent

contina

Travelled with partner
Liked: Amenities, property conditions & facilities
Cleanliness and nice staff
Stayed 6 nights in Feb 2024

6/10 Okay

Kirel

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff! They provided a wonderful room and complimentary happy hour. The area doesn’t have much going on. There is a shopping center across the street, but it’s pretty basic. The facilities were fine- spacious, and as expected from a Hilton. However unless your are doing business in that area, I think it’s a bit inconvenient.
Stayed 2 nights in Feb 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool and bar view was nice. The rooms are well kept, great housekeeping staff, and the food was delicious.
Stayed 3 nights in Feb 2024

10/10 Excellent

Carmen

Really nice hotel. Friendly and helpful staff. The area is quite and looks safe. For this occasion, it’s far away of the places and people I want to see. Not their fault. I think it’s really nice. And the swimming pool at the roof was amazing.
Stayed 2 nights in Feb 2024

2/10 Terrible

CARLOS

Stayed 6 nights in Jan 2024

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

4/10 Poor

Tailiang

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Dec 2023

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was what I expected except for the fact that because we made reservations through Expedia instead of directly through Hilton we had to pay for our breakfast. $20 per person.
Stayed 3 nights in Dec 2023

10/10 Excellent

Pramod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, very courteous and helpful. Clean and close to beach areas
Stayed 2 nights in Dec 2023

10/10 Excellent

Mateus

Stayed 3 nights in Dec 2023

10/10 Excellent

TS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
helpful staff. Very clean, neat and pleasant area.
Stayed 5 nights in Nov 2023
Response from Amanda Santos on 9 Dec 2023
Thank you for taking the time to share your experience!We are pleased to know that we have met your expectations!We look forward to welcome you again soon!Regards,

10/10 Excellent

Uzma

Stayed 5 nights in Nov 2023

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property of the HILTON BARRA in Rio de Janeiro is lovely. It is well maintained, beautifully presented, and thoughtfully laid out. Well Done.
Stayed 12 nights in Nov 2023
Response from Amanda Santos on 28 Nov 2023
Hi, Anthony!Thank you for taking the time to share your experience with us!It is very important for us to know the opinion of our guests in order to improve our services and celebrate our successes.We are very happy to know that we have met your expectations.We look forward to welcoming you again soon.Regards,

8/10 Good

Donna, Silver Spring

Liked: Cleanliness, staff & service, property conditions & facilities
A bit away from main areas.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful luxury hotel!
Stayed 1 night in Aug 2023

8/10 Good

Edward, Pomona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is a beautiful property and very well maintained. My only complaint is good luck getting a cup of coffee. The only place to get a full cup is by ordering breakfast in the restaurant. They do have a carafe of coffee in the lobby with only tiny cups which hold about two sips. If you want to use the coffee maker in your room you have to buy coffee pods from the front desk and they were out of stock when I asked.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
the amount of shopping centers and transportation.
Stayed 5 nights in Jun 2023

10/10 Excellent

Ricardo, Jacksonville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best experiences I have ever had. Mr Rodrigo and Monique from front desk as well as Cassius from bar and Sales from breakfast were amazing, super friendly and welcoming. For sure it will be my home in Rio from now on. Keep it up and thank you!
Stayed 2 nights in May 2023

8/10 Good

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the hotel was clean, comfortable, and conveniently located, they charged us a $50 early check in fee. I’ve stayed in many Hiltons and this has never happened to me, so that was an annoying welcome.
Stayed 4 nights in Jun 2023

10/10 Excellent

Robert

Stayed 11 nights in May 2023

10/10 Excellent

Ricardo, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Being an Honors Member I can affirm this is one of the best Hilton to stay with high-end cuisine and super welcoming team. The rooms are a piece of art and comfortable. 10 out of 10.
Stayed 1 night in May 2023

10/10 Excellent

Taiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Hope Uchechukwu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The staff was very helpful in every aspect from explaining the hotel’s procedures to their professionalism.
Stayed 4 nights in Feb 2023

10/10 Excellent

Oluwajuwonlo

Liked: Staff & service, property conditions & facilities
Great facilities, excellent service from restaurant and bar staff
Stayed 2 nights in Feb 2023

10/10 Excellent

Alexandre, Redondo Beach

Stayed 6 nights in Nov 2022

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property very clean and the staff is very nice and location to get food is walkable. Across the hotel is big shopping mall with variety food court.
Stayed 2 nights in Nov 2022
Response from Equipe Hilton Barra on 12 Dec 2022
We appreciate, Ivan. Come visit us again!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have to say: great
Nice staff - clean hotel - EXACTLY like on the pictures.
Stayed 6 nights in Jul 2022

4/10 Poor

Alberto

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel bathroom floor is extremely slippery, I took a heavy fall and didnt break any bones by sheer luck and the fact that I'm not elder. Extremely risky liability, this would never pass in a serious country.
Stayed 1 night in Jun 2022
Response from Isabela Siqueira on 11 Aug 2022
Thank you for sharing your comments about your recent stay. We can ensure that they will be used to improve our services. We appreciate your feedback once again.

8/10 Good

Leticia

Stayed 3 nights in May 2022
Response from Isabela Siqueira on 11 Aug 2022
Muito obrigada por tomar um tempo para avaliar nosso hotel. Os comentários de nossos hóspedes são muito importantes para buscarmos maneiras de sempre melhorar nossos serviços. Esperamos dar-lhe as boas vindas novamente em breve!

10/10 Excellent

Daniel, San Dimas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like I stayed in the safest area of the city. All of the employees adjusted to me speaking Spanish, which was excellent!
Stayed 3 nights in Apr 2022

8/10 Good

Rafael

Stayed 2 nights in Apr 2022

10/10 Excellent

Ovidiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This was the return trip, and the hotel is is exceptional is it has always been. From the design, the condition of the rooms, to the beautiful art throughput the property, everything is top class. breakfast fantastic come on see happy hour at the lounge features gourmet food and drinks. And the service is incredible. Receptionists are very helpful and I’d like to mention Camilo.
Stayed 1 night in Mar 2022

10/10 Excellent

Yvonne

Stayed 1 night in Feb 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay
The first room they gave was pretty loud, i could hear the people next to me coughing and talking all night. I complained and they immediately put me in a much better and quiet room. I give the hotel 4/5.. i couldnt get warm water half my showers either
Stayed 3 nights in Feb 2022

2/10 Terrible

Melissa Maria Palmeira

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room’s smelling mold, shower is very bad and bathroom are licking and damaged some of my personal stuffs. It’s my second time having a bad time on Hilton . I am done with Hilton for god !! ☹️
Stayed 4 nights in Jan 2022

6/10 Okay

Luis, Bradenton

Travelled with family
Liked: Cleanliness, property conditions & facilities
I think they need to be more proficient to respond to all questions that guest may have. Seemed like they have minimal information to provide when you need a tour and things like that. Also they really need to change the microwave that is at the lobby. Looks old and very dirty.
Stayed 7 nights in Jan 2022

2/10 Terrible

Rodrigo

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Big and nice inside but service, cleanliness, food is really bad so not worth the price
Stayed 6 nights in Jan 2022

2/10 Terrible

ana

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service. Slow assistance. Under construction. Not enough food at breakfast.
Stayed 6 nights in Jan 2022

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t Disappoint
Great service even though the restaurant was under renovations. Clean, modern, and very comfortable!
Stayed 2 nights in Jan 2022

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool
Stayed 2 nights in Jan 2022

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good structure and service
Stayed 1 night in Nov 2021

10/10 Excellent

Ligiana

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

chadd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast
Stayed 3 nights in Oct 2021