Find hotels in Richwood, KY from ฿2,009

"I stayed for a wedding, this was the bride’s room block. The hotel was nice, the rooms were fine but very sterile, no character. The floors in the rooms were vinyl and so it was very echoey. The bathroom door was steel, it felt like I was in a hospital. There also weren’t normal hotel amenities like q tips and a shower cap, but there was a kitchen and plenty of tools. They were sold out while we were there and had no extra pillows when I requested them. I’ve been staying in hotels for over 30 years and I’ve never heard of one running out of pillows. There also wasn’t an extra one in our room like many rooms I’ve stayed in before. Overall it was clean and okay but I personally wouldn’t stay again. "

"It was great"

"Loved the coffee place in the morning and the in house restaurant for dinner. Loved having the pool table and fun decor around. "

"First sight of our room, loved the space. Huge room. Then from dinged up door, to room stayed hot even with air on 63, we took a fan still couldn't cool the room off. Thermostat on wall was broke off, front desk came and tried fixing it. Was reading 81 in the room. Shower head looks like it has been on for decades. Cleaning staff needs to put effort to making sure hair from prior quest are cleared from bathroom. Now to pool area gross water didn't feel clean at all windows wide opened. Hottub didn't work at all. Told the last at the desk it wasn't working she said it was because it was over worked and sometimes does that so at 6am on Saturday we went tried again still didn't work. Very upsetting. Teenagers took over the pool couldn't let our 6 year old swim, they was jumping screaming running and staff member can't in and said nothing, no towels to dry off with in pool area. Drains has big clumps of hair in them. Then we talk breakfast still never will completely understand why if a hotel is at full capacity that only one staff member working breakfast, she couldn't keep up, both days I had to ask her to refill eggs, juice, that pancake machine was not working correctly. Over all I would not stay at this location again. Front desk staff was AMAZING. Very friendly helpful and easy to talk to. The hotel lacked charm. Parking lot is a little small. "

"Unfortunately I was in a anxious state when I made reservations and actually meant to book for April 13-14, and did not stay there on the 6-7. I was charged… I get it but I like the hotel and rebooked for the 13-14. I would love to get some of my money back for the incorrectly booked dates. Thanks ."

"Everything's perfect "

"Everything was great except i reserved and paid for a king bed room. To only recieve a double bed room. Hotel staff said it was cause i booked thru a thrid party "expedia." Main reason i chose hyatt was due to the room layout."

"Room size was amazing but the condition of the bathroom and sink were a little subpar but nothing too crazy. They do use multi-use toiletries and I personally think that's unsanitary and refuse to use them. The handsoap was very obviously watered down. The only good thing for breakfast was the bagels and cereal but ita typical hotel food so take that for what it is. No free parking, we paid $62 for the garage right next door (which was convenient at least). The elevators did take forever (this was the most annoying thing about my stay, so nothing major).The staff were friendly and I had no real issues. It's in a good place downtown so very walkable. About 5 minutes from the Duke Energy place walking normally. I stayed with my husband and 4 year old and would stay agin. "

"The Covington as a whole is lovely. Next time we will try the primary hotel instead of North by Covington. While the accommodations were lovely and provided space beyond our needs, there was a lot of noise from other rooms (showers, walking, conversations, doors slamming). The balcony was nice to have with the spring weather. The car service was exceptional! Staff was responsive and accommodating. We loved the neighborhood. "