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Hyatt Place Richmond/Innsbrook

3.0 star property
Travelers start their day with a complimentary breakfast buffet, stay connected with free in-room WiFi, and enjoy efficient check-in at this welcoming hotel.

Choose dates to view prices

Hyatt Place Richmond/Innsbrook offers genuine hospitality with practical amenities. Energize at the 24-hour gym, enjoy the free breakfast buffet, connect with in-room WiFi, and use convenient dry cleaning services. The attentive staff consistently leaves a positive impression.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿3,482
฿4,049 total
includes taxes & fees
1 Jul - 2 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

8.2 out of 10
Very good
(28 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(59 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (High Floor)

8.2 out of 10
Very good
(12 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, Multiple Beds (High Floor)

9.0 out of 10
Wonderful
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Located in Glen Allen, Hyatt Place Richmond/Innsbrook is in the city centre. Short Pump Town Center and Broad Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Maymont Park. Looking to enjoy an event or a game while in town? See what's going on at Richmond Raceway, or consider a night out at Allianz Amphitheater at Riverfront. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Glen Allen travel guide
Map
4100 Cox Rd, Glen Allen, VA, 23060

What's nearby

  • Richmond_ShortPumpTownCenter_6083667_05
    Short Pump Town Center
    5 min drive - 3.8 km
  • Elk's Lodge
    6 min drive - 3.1 km
  • Bowlero West End
    9 min drive - 5.9 km
  • Regency Square Mall
    11 min drive - 8.9 km
  • Cobblestones Park
    11 min drive - 9.9 km

Getting around

  • Richmond Staples Mill Road Station
    12 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    27 min drive

Restaurants

  • Wawa
    12 min walk
  • Capital Ale House
    2 min walk
  • Five Guys
    6 min walk
  • Cupertino's NY Bagels & Deli
    9 min walk
  • Panera Bread
    9 min walk

About this property

Hyatt Place Richmond/Innsbrook

  • Hotel remodelled in 2025 and located near Short Pump Town Center
  • You can look forward to a free breakfast buffet, a coffee shop/cafe and a bar at Hyatt Place Richmond/Innsbrook. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Self-parking (surcharge), express check-out and express check-in
    • Meeting rooms, luggage storage and a banquet hall
    • A 24-hour front desk, a front desk safe and a TV in reception
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 124 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas. Guests reviews speak well of the clean rooms at the property.
  • Extra amenities include:
    • Bathrooms with designer toiletries and shower/bath combinations
    • 42-inch HDTVs with premium channels and DVD players
    • Wardrobes/cupboards, separate sitting areas and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Business services

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Renovated entire property - March 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-off cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Uncovered self-parking fee: USD 5.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Frequently asked questions

Is Hyatt Place Richmond/Innsbrook pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 22 kg per pet. There's a fee of USD 100 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hyatt Place Richmond/Innsbrook?

As of 20 Jun 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Innsbrook on 1 Jul 2026 start from ฿3,482, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Place Richmond/Innsbrook?

Self-parking is available for USD 5.00 per night.

What time is check-in at Hyatt Place Richmond/Innsbrook?

Check-in start time: 3 PM; check-in end time: 1:00 AM.

What time is check-out at Hyatt Place Richmond/Innsbrook?

Checkout is at 11 AM.

Where is Hyatt Place Richmond/Innsbrook located?

Located in the heart of Glen Allen, this hotel is 2.5 mi (4 km) from Short Pump Town Center and within 6 miles (10 km) of Bowlero West End and Regency Square Mall. Henrico Doctors' Hospital and Crump Park and Meadow Farm Museum are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place Richmond/Innsbrook Reviews

7.8

Good

8.0

Cleanliness

8.0

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 445 out of 1002 reviews
Rating 8 - Good. 245 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 83 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Milicent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay. The rooms were clean and very nice. Staff was lovely, parking is easy and accessible& breakfast was really good& great variety! Would definitely book again
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and Excellent care!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great I left an item at the hotel and they shipped it to me quickly. Good stay.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained, clean rooms. Good breakfast
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Spotlessly clean room and friendly staff, great breakfast as well as local beers available at the reception.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities
Room was large and hotel was clean and quiet
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly from the start. The coffee in the lobby was excellent. Room was very clean and the towels were so soft. Only thing was there was no microwave in the room and there was people running up and down the halls very late at night. Overall the stay was very nice.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rachel

Convenient place to stay close to lots of amenities. Staff were friendly, room was clean and breakfast was hot.
Stayed 1 night in Dec 2025
Verified

8/10 Good

AMY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is a little rough around the edges but our room was spacious and very clean. The breakfast was very good and cooked right on the premises. Food was brought out hot and fresh. The staff were on their phones and not engaging but friendly when spoken with. The location is terrific. Maybe you save a few bucks staying here but I’d pay more for a hotel that is being maintained better.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly, the breakfast was great as well
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The staff and the room were perfect.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities
Room was good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

I-Tuere

Liked: Staff & service
The staff were all so nice and helpful
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Kellie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not the worst but not the best. The whole place smelled like sewage for the entire stay and felt like the air quality wasnt the best. The staff was nice and greeted us. Wish that cleaning staff came more often. If you need a quick place to stay for one night only, its not bad. Facilities needs some updates and care to it. Maybe just air out all of the rooms
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Eleanore

Liked: Cleanliness
Staff was very helpful!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shaina

Liked: Cleanliness, amenities, property conditions & facilities
Very clean! Staff was nice and breakfast was awesome !
Stayed 1 night in Nov 2025
Verified

8/10 Good

renee

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was very clean and the front desk was very helpful with recommendations on where to eat in the local area and customer service was outstanding
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Reginald

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Nov 2025
Verified

8/10 Good

Darrin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Room very clean!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Room was clean. Complimentary breakfast was okay. TV programming was very limited.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Yusuf

Liked: Cleanliness, amenities, property conditions & facilities
Nice Room
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for our family.
Stayed 1 night in May 2025
Verified

8/10 Good

JaTaen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast, helpful staff. Only complaint is that the shower was very small. I would stay again, but request an accessible room.
Stayed 1 night in Nov 2025