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Comfort Suites Innsbrook - Short Pump

2.5 star property
Victorian hotel with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Comfort Suites Innsbrook - Short Pump

Lobby
Lobby
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Free daily buffet breakfast
Studio Suite, Multiple Beds, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace
Located in Short Pump, Comfort Suites Innsbrook welcomes travelers with a warm atmosphere. Enjoy the indoor pool, fitness center, laundry facilities, self parking, and a business center. Guests appreciate the attentive staff who enhance the stay experience.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Laundry
The current price is ฿2,584
฿3,005 total
includes taxes & fees
12 Oct - 13 Oct

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Bathroom shower

Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Sofa bed - double
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

Studio Suite, Multiple Beds, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Sofa bed - double
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Located in Glen Allen, Comfort Suites Innsbrook - Short Pump is in the business district and near theme parks. Travellers who have shopping on the agenda can visit Short Pump Town Center and Broad Street. Looking to enjoy an event or a game while in town? See what's happening at Richmond Raceway or Robins Center. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.
Visit our Glen Allen travel guideOpens in a new window
Map
4051 Innslake Dr, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 4 min drive - 4.2 km
  • Henrico Doctors' Hospital - 7 min drive - 8.5 km
  • University of Richmond - 11 min drive - 11.5 km
  • Lewis Ginter Botanical Garden - 13 min drive - 14.1 km
  • Virginia Commonwealth University - 16 min drive - 20.5 km

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 28 min drive

Restaurants

  • ‪Panera Bread - ‬8 min walk
  • ‪Silver Diner - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬7 min walk
  • ‪Capital Ale House - ‬5 min walk
  • ‪Moe's Southwest Grill - ‬8 min walk

About this property

Comfort Suites Innsbrook - Short Pump

Hotel near Short Pump Town Center
At Comfort Suites Innsbrook - Short Pump, you can look forward to a free breakfast buffet, laundry facilities and a fireplace in reception. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre.
Other perks include:
  • Swimming pool, along with sunloungers
  • Free self-parking
  • Motorhome/coach/lorry parking, an indoor pool and access to a nearby health club
  • Express check-out, a TV in reception and a vending machine
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 125 rooms have comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses, sofa beds and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 37-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Similar properties

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Wingate by Wyndham Richmond Short Pump

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  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,830 reviews
The price is ฿3,189
฿3,708 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 1,640 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 1999
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
5 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Suites Innsbrook
Comfort Suites Innsbrook Glen Allen
Comfort Suites Innsbrook Hotel
Comfort Suites Innsbrook Hotel Glen Allen
Comfort Suites Glen Allen
Glen Allen Comfort Suites
Innsbrook Comfort Suites
Comfort Suites Innsbrook
Comfort Suites Innsbrook - Short Pump Hotel
Comfort Suites Innsbrook - Short Pump Glen Allen
Comfort Suites Innsbrook - Short Pump Hotel Glen Allen

Frequently asked questions

Does Comfort Suites Innsbrook - Short Pump have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Comfort Suites Innsbrook - Short Pump?

As of 5 Oct 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Innsbrook - Short Pump on 12 Oct 2025 start from ฿2,584.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Innsbrook - Short Pump pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Comfort Suites Innsbrook - Short Pump?

Self-parking is free at this property.

What time is check-in at Comfort Suites Innsbrook - Short Pump?

Check-in start time: 3 PM; check-in end time: 7 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Comfort Suites Innsbrook - Short Pump?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Suites Innsbrook - Short Pump located?

Situated in the business district, this hotel is 1.8 mi (2.9 km) from Elk's Lodge and 2.6 mi (4.3 km) from Short Pump Town Center. Virginia Hospital & Health is 3.1 mi (4.9 km) away.

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Comfort Suites Innsbrook - Short Pump Reviews

Reviews

6.6
Rating 10 - Excellent. 281 out of 1005 reviews
Rating 8 - Good. 207 out of 1005 reviews
Rating 6 - Okay. 180 out of 1005 reviews
Rating 4 - Poor. 149 out of 1005 reviews
Rating 2 - Terrible. 188 out of 1005 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice. And big, the bed is very comfortable.The bathroom and room was very clean and it's nice and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay the night in a good location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brenda J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Marquis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

2/10 Terrible

Jermesha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Sep 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Close to short pump
Stayed 1 night in Aug 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in Richmond
Stayed 1 night in Jun 2025

6/10 Okay

Lakeisha

Furniture is old and needs to be updated. There were Roaches in the room
Stayed 2 nights in Sep 2025

2/10 Terrible

Kenesha

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
My room had a roach in the bathtub. I definitely got my money back.
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was simple, good quality and the staff service was great!
Stayed 1 night in May 2025

4/10 Poor

Carla

Disliked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable, but the duvet cover had a couple of decent size holes. There were 2 light bulbs out, only 3 towels, 2 adults in room. Carpet was dirty in room AND inside the main hotel area and staircase. There was either coffee or soda splashed on the wall behind refrigerator.
Stayed 2 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
It gets the job done
Stayed 2 nights in Aug 2025

6/10 Okay

Vishalkumar

Disliked: Staff & service, property conditions & facilities
The hotel is definitely not a 3+ star. Room was ok. It had strange smell . Neighbor room people were load. Floor lamp and one of the lights were out of order. Bathroom floor had hair on the floor.
Stayed 1 night in Sep 2025

10/10 Excellent

Roland

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was friendly and very helpful
Stayed 5 nights in May 2025

4/10 Poor

JOHN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room stunk.
Stayed 3 nights in Aug 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2025

8/10 Good

Sherry

Liked: Cleanliness, property conditions & facilities
The room was very clean and comfortable. Hotel staff is very friendly and helpful. Would definitely stay at this hotel again and recommend it to others.
Stayed 2 nights in May 2025

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
Nothing unique. The property has seen better days. Many broken items in room plus ac not used on floor hallways.
Stayed 1 night in Aug 2025

2/10 Terrible

tawanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tub was clean and room was not so clean but the pool was nice
Stayed 3 nights in Jun 2025

10/10 Excellent

jeffrey

Liked: Staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay for the price that was paid
Stayed 1 night in Apr 2025

8/10 Good

Stephanie

Liked: Property conditions & facilities
Safe area, staff were very nice, and we had a big comfortable room. My only complaint is that the floors were really grimy.
Stayed 2 nights in Jun 2025

4/10 Poor

Oghenekome

Disliked: Cleanliness, amenities, property conditions & facilities
Poor quality hotel. Remote had no batteries, some lamps had to lightbulbs, and toilet didn’t work. Unfortunate for such a good location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy check in and the room was clean.
Stayed 1 night in Apr 2025

2/10 Terrible

JORGE

The hotel need deep clean in rooms &
Stayed 2 nights in Jun 2025