Search Family-Friendly Hotels in Richmond Hill

"Very clean, nice professional staff, good breakfast and great location."

"We were there 3 hours early, but they made us wait 'until 3PM for check-in, EVEN THOUGH, the room was already ready. This, for $300 per night. Room was along a noisy thoroughfare. Didn't have to be. What pool? They told me they didn't have a pool---used to, but no more. NO food served. They told us the kitchen was undergoing renovation. Yeah, right. Bathroom needed moping."

"Clean ,water view,staff at check-in was fantastic "

"The air conditioner wasn’t working properly. The room was hot we had to wait for maintenance to come check it and fix it and still got hot through the night "

"Great place, in every category. "

"Overall stay was okay, beds were not the most comfortable I've stayed in and the pillows are very uncomfortable. Only 1 working elevator which made for a hectic, packed hallway at all times. Shocked with so many basketball tournament games on, holiday weekend and a packed bar that they would close the bar and lose out on all those extra sales. One bartender definitely did not want to be working and seemed absolutely miserable that he was even there. "

"It’s is a very old building thus we could hear the pounding sounds of the elevators throughout the day and nights. The staff seemed surprised when I mentioned it to them and didn’t make any attempt to move us to a different room. The bed is very high for average person and there was no step stool to help with climbing up or down. We loved the location and the valet staff. I do not recommend this hotel. "

"Very adequate for one night "

"The room was very clean and comfortable. "