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"Excelente hotel, habitación muy confortable y con todos los servicios necesarios: Amenidades, café, agua, etc. Muy céntrico para visitar la ciudad. El staff muy amable en todo momento."

"Excellent customer service and very clean and spacious too -10/10 highly recommend. "

"Love it here! I will definitely go back there. the staff is really nice and helpful. "

"Great location! Fantastic room. Very spacious and friendly staff. "

"This is an excellent hotel. The room was clean, comfortable, and well appointed. The hotel is beautiful. The staff were very helpful and the breakfast was quite good. It is in a very quiet area so sleeping was easy, but it is still close enough to all the attractions and rests to be walkable. We definitely plan to be back."

"A small problem was resolved quickly and fully satisfactorily. Very friendly staff and excellent location. "

"Loved my stay at this Hotel. Everything about it was wonderful. The staff was warm and welcoming, the location was in what is now the more interesting and authentic part of Florence. The Terrace overlooking the Gardens where you can eat breakfast was dazzling. In this age of ultra modern hotels, this one stood out because of its preservation of history and yet the room and the bathroom were large and roomy yet warm and cozy. "

"Beautiful architecture and decor and wonderful breakfast and great coffees and nice lounge and super helpful and friendly staff. Impeccable! Also, location can't be beat!"

"Great location, quiet and comfortable place. Cafe downstairs is great! Free washing machine and lockers were a huge bonus. We would stay here again! "

"Great staff!!! Very kind, prepared, ready to serve any time attitude. Not expecting anything. Love it!!! Michell at breakfast room and counter receptions Perfect!!! I will come back to Florence because of their welcome hospitality. Two Thumbs Up x 100000"

"Great location and professional staff "

"Great hotel and staff "

"What an incredible experience! We felt the care and hospitality in every interaction and every detail!"

"The room was amazing. Very spacious, clean, modern amenities with a historic/antique atmosphere. Numa was a great company to work with. Their app is very easy to use. Everything is done on-line or through the app and it all worked seamlessly. I plan to book rooms with Numa in their other cities in the future. Fantastic experience. "

"Good location hotel.About 5 minutes walk from Palazzo Vecchio.Quiet place.Hotel itself is nice decoration with stair to come to check-in.Be careful if you have heavy luggage.I like mobile charger they provided which is prepared for all type of connector.Only one bad thing for this hotel is shower room,it's too small in the middle of bathroom."

"Lovely room and location"

"Exceptional Good "

"buenas piezas..un poco alejado del centro, pero caminable"

"Good location a little out of hustle of the city centre, comfortable, clean. Friendly staff. "

"Absolutely amazing stay! Great location to all major attractions, great restaurants nearby, beautiful rooms, certain room has Duomo view, incredibly helpful staff! Definitely recommend it and we are planning to come back! "