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"Staff at check-in desk was not the greatest as they mostly seemed annoyed if we had questions or asked for something. Rest was great"

"Krystal at the front desk provided exceptional customer service. Explained everything to us, helped carry bags to our room, showed us alternative rooms for our next stay, etc. Above and beyond!!"

"Clean room and very friendly staff"

"First time staying at the Kimpton. Had a room with a king size bed, and balcony on the top floor. The room was very spacious, and balcony was very nice. At one point, the manager texted me to inquire how our visit was going. I was surprised to get the text! I said that I would rate the hotel a four not a five rating because the room did not provide two sofa chairs, only one. Well, within 15 minutes, maintenance knocked on our door and delivered a brand new sofa chair! I was amazed! So, their...

"Did not eat breakfast "

"Front staff were welcoming and very helpful. The room was cleaner than most hotels I’ve stayed at. Keep up the excellent work!"

"Exelente cervicio"

"It worked out well, great location. The staff was very friendly and helpful. They are located across the street when you check in, but that's fine. The place isn't terribly fancy, but the price is right and clean and comfortable. Lots of kvetching in reviews I read before I left. They do have privacy curtains and they did have sheets and towels that were clean and efficient. They are also dog friendly so my little fur baby came with me on the weekend. You can get drinks and food across the...

"Excellent ❤️"

"Clean room, nice pool, great location. "

"Very clean and well maintained property. Great location to downtown Palms Springs restaurants, shops and entertainment. "

"Such an amazing location and beautiful lake views! Enjoyed a charcuterie board from the restaurant on site on our 1st floor patio - so yummy and relaxing! Staff were all so polite and accommodating. Only downfall is the new ownership changed to a new no pet policy. "

"Very clean and simple, stylish decor. Loved the hanging/swing chair on each private porch. Great staff at the hotel and restaurant Gigi's. Darn good food and reasonable portions."

"Such a fun and gorgeous space, with great live music by the pool at night. Also: friendly staff and efficient service."