The hotel is really nice and when you walk in they are very polite at check-in and it smells wonderful! They even gave us an upgrade for our room...
We decided to get a drink at the terrace for the view since it was our first day at Reykjavik, but service was poor...
The speak easy bar at night was fabulous on the other hand!
Next morning for breakfast, it was Sunday and the service stopped at 11AM. We got 10:45AM at at 11:01AM they started cleaning the floor with the vacuum around our table, extremely annoying, and the person doing this job, was doing a lot of noise with the vacuum cleaner and the legs of the tables and chairs. I understand they have a lunch service after, but this is not the kind of service you expect in this type of hotel.